Hi guys, We are sending events from rudderstack to moengage and we are unable to run on-site campaigns as moengage says 'Events sent via Data API or any other server side source are not supported as trigger action.' Any way out here?

Hi Rudderstack crew! We would like to add

fbc

and

fbp

data to our server event payload for use with facebook pixel. But do we need the

dataProcessingOptions

or can we skip it?

👋 Hello, team! I'm integrating GA4 on the Rudderstack server. But the "Product Added" event throws an error that is: "Products is an required field for 'Product Added' event". Digging into the code, I can see the error comes from this line. But the Rudderstack document does not mention anything about the

Products

property. Is it a bug or I am missing something? Thanks in advance.

Hello.. I'm integrating RudderStack and Braze.. The identify method won't change some of the attributes such as "firstName" and "lastName" , tried to name the fields all different ways but nothing so far.. The phone is the only thing that gets updated on Braze.. Is there anything I'm doing wrong?

this.rudder()?.identify("ID", {
          firstName: "Eduardo",
          lastName: "Appolinario",
          first_name: "Eduardo",
          last_name: "Appolinario",        
          phone: "123456"
      });

Posthog released EU servers yesterday. Just triing out via rudder and it seems the routing in Rudderstack has to be checked, we cannot get events to posthog and there are 403 errors. (same source works fine with US destination)

Hello, I'm trying to send an event to Bing Ads there is my call :

window.rudderanalytics.track(

'Order Completed',

{

order_id: checkoutId,

currency: 'EUR',

total: cart.total_price / 100,

},

{

integrations: {

All: false,

'Google Analytics': true,

'Google Ads': true,

'Facebook Pixel': true,

'Bing Ads': true,

'TikTok Ads': true,

},

}

);

It works fine for all the other integrations. But the event is filtered out for Bing even with

'Bing Ads': true

. Am I using the wrong destination name ? It's not very obvious on the docs where to find the correct destination name for each destination. I'm sending another event without any filtering and it works fine. So I believe the issue comes from the filtering. Thanks, Matthias

Hello! 👋🏼 We’re mainly using the JavaScript SDK, but then using the PHP SDK in form processors (an ecap, for instance). So, user comes to site and has

anonymousId

(we use the

setAnonymousId

to override and set our own), then they subscribe, and in the form processor we fire an identify and track event, both with that same anonymousId. This is all working as expected in one of our destinations (Woopra) so that all interactions are stitched into a single profile (pre-subscribe, the subscribe event and identify w/ email address, and any interactions after the subscribe event). In ActiveCampaign, the contact is created correctly, but the event tracking isn’t coming through. I wouldn’t expect the pre-subscribe events to come in, but would have expected the subscribe event + post-subscribe events to come in and tie to that contact. In the payload, I’m seeing email undefined, and I suspect that’s why? Any guesses as to what I'm missing?

{
  "version": "1",
  "type": "REST",
  "method": "POST",
  "endpoint": "<https://trackcmp.net/event>",
  "headers": {
    "Content-Type": "application/x-www-form-urlencoded",
    "Api-Token": "XXXX"
  },
  "params": {},
  "body": {
    "JSON": {},
    "JSON_ARRAY": {},
    "XML": {},
    "FORM": {
      "event": "Keep Reading Click",
      "actid": "XXXX",
      "key": "XXXX",
      "visit": "{\"email\":\"undefined\"}"
    }
  },
  "files": {}
}

Created a Source (NetSuite) to Destination (RedShift) using RudderStack Plane for the storage. Set Historical Sync date for source Year 2000, to completely load the data to destination, this being first time. However I am seeing only couple of hundreds of records in the destination instead of 1000's of records. Any suggestions to fully load the tables to destination for the first time?

I am loading Rudderstack JS SDK via google tag manager and firing identify and track events when certain conditions like page URL = something is met. I am consistently getting the following error -

Uncaught TypeError: a.push is not a function

at Object.load (<anonymous>:1:327)

at <anonymous>:2:158

at <anonymous>:2:253

at gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:394:414

at b (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:395:329)

at Re (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:86:261)

at e (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:248:288)

at gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:38:130

at Array.<anonymous> (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:249:229)

at Object.execute (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:248:680)

at dt (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:250:1052)

at mt (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:254:216)

at pu (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:272:336)

at Tu (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:278:97)

at Xu.b.push (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:282:344)

at Xu.b.push (js?id=G-P6SXBE0P73&l=dataLayer&cx=c&gtm_debug=x:300:194)

at mu (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:271:941)

at Gv (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:286:531)

at gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:366:438

at l.<computed> (gtm.js?id=GTM-MFX6QH9&gtm_cookies_win=x&gtm_debug=x&gtm_auth=6bGpvilKR29pWmts_WJQag&gtm_preview=env-14:365:469)

at c.<computed> (js?id=G-P6SXBE0P73&l=dataLayer&cx=c&gtm_debug=x:322:265)

at history.replaceState (clarity.js:2:49014)

at app.3549aa0772b0539d13ff.js:34:291422

at Object.confirmTransitionTo (app.3549aa0772b0539d13ff.js:34:287681)

at Object.replace (app.3549aa0772b0539d13ff.js:34:291331)

at v.componentWillReceiveProps (app.3549aa0772b0539d13ff.js:107:679823)

at yo (app.3549aa0772b0539d13ff.js:154:49933)

at La (app.3549aa0772b0539d13ff.js:154:68534)

at wl (app.3549aa0772b0539d13ff.js:154:105518)

at ws (app.3549aa0772b0539d13ff.js:154:96870)

at ms (app.3549aa0772b0539d13ff.js:154:96795)

at cs (app.3549aa0772b0539d13ff.js:154:93818)

at app.3549aa0772b0539d13ff.js:154:45272

at t.unstable_runWithPriority (app.3549aa0772b0539d13ff.js:162:3842)

at Gr (app.3549aa0772b0539d13ff.js:154:44982)

at Kr (app.3549aa0772b0539d13ff.js:154:45218)

at Wr (app.3549aa0772b0539d13ff.js:154:45153)

at os (app.3549aa0772b0539d13ff.js:154:90586)

at Object.enqueueSetState (app.3549aa0772b0539d13ff.js:154:48936)

at v.setState (app.3549aa0772b0539d13ff.js:146:1297)

at s.onStateChange (app.3549aa0772b0539d13ff.js:27:68521)

at Object.notify (app.3549aa0772b0539d13ff.js:27:65279)

at t.notifyNestedSubs (app.3549aa0772b0539d13ff.js:27:64927)

at s.onStateChange (app.3549aa0772b0539d13ff.js:27:68539)

at b (app.3549aa0772b0539d13ff.js:27:37384)

at t._next (app.3549aa0772b0539d13ff.js:223:2438240)

at t.__tryOrUnsub (app.3549aa0772b0539d13ff.js:27:255457)

at t.next (app.3549aa0772b0539d13ff.js:27:254602)

at t._next (app.3549aa0772b0539d13ff.js:27:253624)

at t.next (app.3549aa0772b0539d13ff.js:27:253295)

Am I doing something wrong here?

Hi guys, i’m trying to sync Postgres to BigQuery and get this error, anyone knows why? thanks so much

Can i request a replay of data in here?

hello I've connected a Node source to a GA4 destination; in a transformation I am adding the

externalId

by doing:

event.context.externalId = [{
            type: "ga4ClientId",
            id: event.userId,
        }];

however when the events get sent to GA4 they all fail with:

Error code 400
API Secret not found. Aborting

I know the API secret is set and working because the same destination is working in device mode on a js sdk source

Hey guys - we've been using rudderstack in a POC mode and logged events a bit aggressively and consumed the 5M event bucket. Is there a way to delete this entire bucket and start afresh?

Hi All, We are attempting to use the RudderStack Shopify App to feed data into the GA4 Beta Destination. We keep getting BAD REQUEST from GA4 when attempting to send Product Viewed / Checkout Updated / Cart Create / Pretty much ANY event that sends over pricing / value data. Pageview requests work fine. Our GA4 account is showing all the pageview and visitor details correctly, but showing $0 in transactions when we had over $10k a day in actual transactions

Hi, as per the recent Rudderstack webinar about "GA4 Cloud Measurement", that just aired recently, the speakers mentioned that there was no support for attribution in the Measurement Protocol API. While our Rudderstack implementation of GA4 is showing events, I noticed that it is not passing any session source / medium when viewing Traffic Acquisition in GA4. I'm using the cloud more for GA4 with RS. Is it true that no UTM parameters are passed to GA4 and is there a pending solution/workaround for this?

hi everyone, I am testing a custom domain, but it does not seem to be working. My test domain is: https://prio4.com all JS in the source code. Questions: 1. do I need to setup a subomain for both api and dataplane? 2. on Cloudfront, how long does propagation take?

hi everyone, getting an

Unrecoverable syntax error. (93% scanned).

message when trying to write a simple transformation. and i cannot seem to figure out what it is complaining about. the transformation saves successfully and the tests that you can run beneath where you write the transformation code seem to run just fine. here is my code. thanks for any help!

export function transformEvent(event, metadata) {
    const brazeEvents = [
        "EventTest1",
        "EventTest2",
        "EventTest3",
        "EventTest4"
    ];
    if (!event?.channel) {
        return event;
    }
    if (event?.type === "track" && brazeEvents.includes(event?.event)) {
        return event;
    } 
    if (event?.type === "identify") {
        return event;
    }
    return ;
}

Hi everyone, I have a question. My mate has just left team, and she owned the Rudderstack's workspace. Can we change owner of a Workspace to another one so that I can delete her account from our team workspace?

hey 👋 , all

I have added Google Analytics 4 as destination in Ruddertstack

Hello all! I am a current free customer (with Avantage Entertainment) and we would like to update our account to a Pro account. Jordan Fier is our contact at Rudderstack but he is out of the office for a week. We would like to adjust our billing contact and admin contact and switch to a Pro account ASAP. Who can we speak with?

Hi, we are just evaluating Rudderstack as an option for our data pipeline but in the last few days we have had just under a lot of 502 and retry errors sending data to Rudderstack. Can I ask is this normal, currently on the free account.

Regarding clevertap integration with react native . The clevertap team told me : 1. I should also install their sdk directly and run their “onLogin” method with their sdk. ¿ Is this true ? 2. Rudderstack clevertap sdk is not up to date so there are many missing functionalities like in app messages and better clevertap handling of push notifications.

Hi there, I have tried setting up Mailchimp -> BQ pipeline but faced an error in sync for some tables. Do you know how to fix it?

Hey there, I am looking to create events in a Webflow site and looking for some support on the best way to go about doing that! Any help is appreciated.

Hey, I’ve set up the open source Rudderstack on Kubernetes using the helm chart. We’re occasionally seeing the rudderstack pod crash due to this assertion error:

*errors.errorString/rudder-server/utils/misc/misc.go:1238[[ batch_rt ]]: len(dsRangeList):0 < len(dsList):3-2

. I’ve resolved it by removing some batch_rt tables, but the issue continues to appear and cause downtime. What’s the typical root cause for this / how to prevent it from happening?

hi folks, we setup rudderstack to ingest data into BigQuery. However, our service account key in GCP was revoked for a couple of days. Is there anyway we can reingest failed payloads?

Hi team, I have setup open-source data plane using your helm chart. The transformer pod is not coming up and failing with below error:

Hi all, we have setup GA4 cloud mode for web as per RS documentation. We have added the RS java script snippet on our website code head section, connected RS to GA4 using the API secret, measurement id for our GA4 account, and also enabled debug mode for GA destination configuration. While we do see events under live events in RS and also event delivery as successful for the GA destination , we are not able to see events in debug view in GA4, or in events report in GA.