👋 Hello, team! I created a new account today and I was playing around but so far I don’t get the events. My source was implemented in a Ruby project and the destination is a Google Analytics project 🙃

New to RudderStack, extracting data from NetSuite to RedShift. During the set up at the last step getting an error saying

👋 Hello, team! Had a question on the Iterable integration. Is it possible to pass the Iterable fields

campaignId

and

templateId

to the track event? Wanted to know if they would be passed to the Iterable API for tracking

Hello team, I'd like to implement the integration with a new destination, Apache Unomi. If you could provide some documentations or guides, it would be very much appreciated.

Hi, I am trying to setup stack. Have added sources and destination, exported the workspace config file, mounted the same file with backend container, but Still the container is not starting with workspace json file. Can anyone help me to fix the issue?

Hello guys, wanted to understand if suppose i send more than the 1000events/min which is the limit in free tier, do my events get backed up to be sent at a later point or do i incur permanent data loss.? Thanks in advance

Hi team RudderStack, We are using RudderStack cloud mode to log events on CleverTap, And we are also using CleverTap's react native integration separately for push notification, now when RudderStack logs events on CleverTap for an Anonymous user, CleverTap creates a CleverTapId for that Anonymous user. And later on once the rudderClient.identify() is called, the user data are merged to the existing CleverTapId. Now, since our app has a separate React Native Integration for CleverTap, The CleverTap SDK also generates a device specific CleverTapId, And we want to merge these ID's. I want the Key that can be passed to rudderClient.identify() which will in turn be passed to the objectId key in the upload api of CleverTap https://developer.clevertap.com/docs/upload-user-profiles-api#example-request So that , events are logged on. the profile which was created by CleverTap's React Native SDK

!!

Hello, I'm having issues syncing HubSpot to Snowflake

Hey , We are using the Javascript SDK to push page views into Mixpanel is via Rudderstack -- which is the boilerplate integration that captures pageviews by default and captures (should) all default properties. We have most of the properties being ingested correctly but are having issues with properties for web such as • Operating System • UTM parameters • DeviceID These are all listed in the default properties. Can someone assist in figuring out why these are not ingested https://help.mixpanel.com/hc/en-us/articles/115004613766-Default-Properties-Collected-by-Mixpanel#javascript-docs:~:text=[…]20(%24os),-OS%20of%20the

👋 Hello, team!

Are there any known methods to change my email address in my Rudderstack Account?

Hi, we are using the open source Rudderstack, and in our account it’s showing a data plane URL and the following

Trial Limit: 1000 events/min

This is our second account, our first account doesn’t show this. Who could I speak with about removing this?

Hi RudderStack, We recently migrated from Segment to RudderStack (in our web project). Now in our case the events have stopped flowing to CleverTap destination since we migrated. They were working with Segment earlier. We have validated the Clevertap integration keys & everything (all looks good here) & events can be seen flowing to the Clevertap destination from Live events but they are not found in the Clevertap destination Can someone please help me identity what could be the issue here?

We are evaluating RudderStack, looking for a technical demo of it. Can you please connect us to the demo resources?

Is there a debug/verbose mode for the backend? I am using the docker compose setup and I am getting is:

hatch-rudder-stack-backend-1               | Operation timed out
hatch-rudder-stack-backend-1 exited with code 1

Here is my setup for the backend:

rudder-stack-db:
    image: postgres:11-alpine
    environment:
      - POSTGRES_USER=rudder
      - POSTGRES_PASSWORD=password
      - POSTGRES_DB=jobsdb
    ports:
      - "6432:5432"
  rudder-stack-backend:
    depends_on:
      - rudder-stack-db
      - rudder-stack-metrics-exporter
      - rudder-stack-d-transformer
    image: rudderlabs/rudder-server:latest 
    entrypoint: sh -c '/wait-for rudder-stack-db:6432 -- /rudder-server'
    ports:
      - "8080:8080"
    environment:
      - JOBS_DB_HOST=rudder-stack-db
      - JOBS_DB_USER=rudder
      - JOBS_DB_PORT=6432
      - JOBS_DB_DB_NAME=jobsdb
      - JOBS_DB_PASSWORD=password
      - DEST_TRANSFORM_URL=rudder-stack-d-transformer:9091
      - STATSD_SERVER_URL=rudder-stack-metrics-exporter:9102
      - CONFIG_BACKEND_URL=<https://api.rudderlabs.com>
      - WORKSPACE_TOKEN=<token>
  rudder-stack-d-transformer:
    depends_on:
      - rudder-stack-metrics-exporter
    image: rudderlabs/rudder-transformer:latest
    ports:
      - "9091:9090"
    environment:
      - STATSD_SERVER_HOST=rudder-stack-metrics-exporter
      - STATSD_SERVER_PORT="9125"
  rudder-stack-metrics-exporter:
    image:
      prom/statsd-exporter:v0.22.4
    ports:
      - "9102:9102"

Hello Team, I got several questions during setting ‘Appsflyer’ with Rudderstack 1. Appsflyer ID is missing a. we use ‘device mode’ and insert code for set up, but events failed and error message was “Appsflyer id is not set. Rejecting the event(error code 400) b. How could we do with this situation? 2. and we decide to use ‘cloud mode’ If ‘Device mode’ is not working. but in your docs, there is only ‘JS’ in ‘cloud mode’ section a. We use ‘cloud mode’ with our app(iOS, Android) b. So we need to know ‘How to use Cloude mode’ for getting ‘externalId’ (include AppsFlyer_ID) Could you please check our issue and give us some guides

Hello! I'm curious about the sync time to Postgres destinations on the free tier. I've read through some of the previous support requests and it seems like the answer is that if the update queue is backlogged then a 30 min sync frequency is not guaranteed. What is a good estimate for an average sync time? Currently sitting at ~7 hours since the "first event time" of the waiting sync.

Does Rudderstack supports 2FA auth for OSS control plane hosted on Rudderstack side ?

HI Team I want to integrate a react native mobile app with Facebook pixel & Google Ads. I have done the integration as per the documentation and I can see all the events being sent to FB on rudderstack dasboard. However, I am unable to see those events in Facebook and it's not allowing me to create campaigns. Same is the case with Google ads - it asks me to choose events to select a conversion event, but the list is empty. Please find below the screenshots:

does Cloud extract goes into event counting for billing?

Hi everyone, Is there a way to know if the user updated the app without opening his app ?

Hi, I am considering RudderStack for ETL to SQL Server. I see that there is a connector for Stripe, but I also need to get data from two other systems called Thinkific and Brillium. They each have a REST API, but I don't see any option for configuring a generic REST API source...

Hi, not sure if this relates in this channel. I'm checking App Transparency Tracking policy from Apple. Is it sufficient to initialize rudder client with ``autoCollectAdvertId = false` to comply with Apple policy. ATT popup still need to displayed if

track

and

identify

events are being forwarded to Meta/Facebook? To me it's still not so clear in this tracking context. Any comments are appreciated to research futher.

Hi there! I recently connected the GA 4 destination to our Rudderstack but nothing is sent to GA4... Wen I check live events they all failed and I have an error with a pretty poor explanation:

{
  "error": "Not Found"
}

I checked the secret API key and the Measurement ID, both are ok. Do you know how to solve this issue? Thank you 🙏

I noticed today that our rudderstack sync from Xero to Sql Server hasn't been running for a while. When I checked the history, I saw below. Any idea? #support #general Thank you! 🎫

Hello everybody! I’m an engineer at Barkbox and I’m helping to build out our Rudderstack integration for a new Next.js React app. I found these setup instructions specific to Next that helped me get the sdk script loading on every page. One thing I noticed about the instructions is that the script loaded in the

_document.js

file doesn’t include a

page()

call and I’m wondering why? I was able to add that line below the

e.ready()

line but I’m concerned this might not be best practice for Next.js. In your examples the page event is getting emitted individually on every page, which seems kind of cumbersome for an event you’d want to emit on every page.

Hello all, in Rudderstack is the context around an event limited by "common field" and properties defined in documentation?

Hi guys, We are trying to send events from rudder to google ads, but it is not working. We setted up the flux but it is not receiving any events. Can anyone help us? cc @dazzling-park-85154