Hi, can you point me to the best practices/docs for setting up Rudderstack across our web app and blog? I read the documentation on implementing for web, but not clear on how to connect multiple sites together when the app has user info and the blog does not (cc: @brash-dream-92616 )

Hey Team, I am getting the following error when i try to sync, after setting up a new postgres destination:

Failed to trigger uploads for destId= <XXXX>: rpc error: code = Unimplemented desc = unknown method TriggerWHUploads for service proto.Warehouse

Any hints to what might be going wrong? I’ve set up the new DB similar to what i have for another destination that’s working fine. Would be amazing to get some support as I’m trying to prepare for prod and this is pretty much the only blocker 😬

Hi all, I'm having an issue with rudder-sdk-js where any API call responds with

Invalid Write Key

, I have double checked and the key is what is provided in the JS source i created. I am using

<https://hosted.rudderlabs.com/>

as the DATA_PLANE, is anyone able to provide some insight as to what I am doing wrong?

•

If you're using *RudderStack Cloud*

*Free*, the data plane URL is provided in the dashboard.

but this doesnt actually appear in the dashboard under my connections token

#snowflake what's the best way to optimise costs as a destination? Latency is not important 1. Using Rudderstack’s managed storage 2. Configuring an external staging (eg S3) 3. Using an intermediate layer Thanks

While sending data from Rudder Python SDK to Kafka, we found that the data is not coming in an ordered form in Kafka. Does Rudder-server maintains sequence of the elements send?

Hello, Our company's account has been created by a team member who left the company, unfortunately, he created it with his personal account. Is there a way we can change the ownership of that account, as this poses a privacy risk on our company and data

Could we possibly switch our account from "cloud free" to "open source"?

#Facebook event errors: I'm still getting lots of errors by just following the standard RS FB Pixel integration docs.

Server Sending Invalid Match Key Parameters for PageView Event
Send to developer
Actions
Your server is sending an invalid external_id, ip_address parameters value for your PageView event. This may be because there was an error in the parameter value. This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event.

Upon inspection in the Chrome Dev tools, I realized that RS is not sending the ip address.

Hey guys! Quick question regarding BigQuery as a source. Let's say I create a dataset with 10 records, and configure it as a source so Rudderstack picks it up every hour. If on the next hour I add 5 more records, and the other 10 records are unchanged, will Rudderstack send all 15 records to the connected destinations or only what changed?

Question about the mobile SDKs: Is there a way to disable the "app opened" events ?

Hi. I read in the RS docs for Google Analytics Universal that the UTM parameters need to be passed manually to the server. Is there an example of this somewhere? Is this done through a transformation? utm params are crucial for GA.

Question around webhook destination: I’m trying to publish some metrics to Datadog API as destination. I’m getting a successful when publishing the metric to datadog through curl:

export NOW="$(date +%s)"
export DD_API_KEY=abc
# Curl command
curl -X POST "<https://api.datadoghq.com/api/v1/series>" \
-H "Content-Type: text/json" \
-H "DD-API-KEY: ${DD_API_KEY}" \
-d @- << EOF
{
            "series": [
                {
                    "tags": [
                        "env:sandbox",
                    ],
                    "type": "count",
                    "metric": "events.my_event",
                    "points": [
                        [
                            ${NOW},
                            1
                        ]
                    ]
                }
            ]
        }
EOF

Hi, on my managed (cloud) plane - I get 

Failed to load syncs: timeout of 60000ms exceeded

 when trying to view aborted syncs

Hello! Am using the javascript sdk, and our urls have UTM parameters. I’d like the utm params to be in the pageview/track etc events. I assumed the fields would be parsed from the URL and inserted into either the “campaign” or “page.referrer” field but it doesn’t seem to be anywhere in the “track” event. If it’s not parsed from the URL, what is the best way to extract and include in the event ? Keen to know best practices/how others have approached this. Found this in the docs, is this still relevant ? https://docs.rudderstack.com/stream-sources/rudderstack-sdk-integration-guides/amp-analytics#utm-parameters

Hi! Trying to understand the documentation here. There is the sample group call. And below that is the Group Key Setting. Having trouble understanding what I can put in the Group Key setting. Does the group key need to be in “traits”? Does it need to be a string/number? Where do I have to place the groupId in the group call to send it to Mixpanel? I have tried setting up multiple different group keys in my mixpanel settings, but none of them seem to go through.

Hi. I was added to a RudderStack workspace but somehow I don't have access to it. Whenever I click on the CTA from the email, it keeps logging in to my personal workspace. Any help with this please

Hi, Trying to figure out what is the best CDP for the company I work in needs. Something I'm heaving trouble to understand is the sync time frequency. According to what it says in the picture below - when sending events to a warehouse destination, there is a default sync time of 30 minutes. During implementation it is possible to override this and get real-time events. Is this available only during implementation? Also, if my destination is not a warehouse, for example Goggle analytics, are the events sent real-time? Thanks 🙂

Hello, is there a way to create a destination point dynamically via RudderStack API?

Hi everyone! I’m integrating the Rudderstack SDK (Android) and I want to set various custom user properties. The only solution for this that I found was using the

identify()

function with a

RudderMessage

, but this function is deprecated. What’s the new (or different) way of setting custom user properties? Kotlin. code sample:

val userProperties = RudderMessageBuilder()
            .setUserProperty(RudderUserProperty().apply {
                put("my_custom_user_property", "12345")
            })
            .build()
rudderClient.identify(userProperties)

Hi all! I'm integrating Rudderstack in iOS and so far all good. However, my question would be what happen if events exceed the limit for the tier. Are next events dropped until we upgrade to other plan? Thanks in advance 🙂

Hello team, Have a quick question around metrics. As i see in the code, https://github.com/rudderlabs/rudder-server/blob/master/services/stats/stats.go, the metrics are being exposed via statsd. Since this is in golang, any specific reason for choosing statsd over standard prometheus metrics? From a deployment standpoint, it feels like an overhead of either running statsd as a sidecar(in k8s world) or pointing to an existing statsd deployment. Plus additional monitoring for statsd itself. Anyway we are thinking around prometheus?

Hi team, Is there a way to get Salesforce leads details data to Google analytics to understand campaigns effectiveness and optimize ads spent? Also, is there a way to send the Google Analytics UserID and ClientID to Salesforce via Rudderstack?

Hi Team, I have an issue with setting up custom domains using CloudFront, so far just concentrating on the SDK endpoint proxying to

<http://cdn.rudderlabs.com|cdn.rudderlabs.com>

🧵

Hello team, I have added Google sheets as a destination to test the events from my web app. I can see on the live events console that the source events are firing correctly but I’m getting the following error on the destination -

{
  "response": "400 GetPostInfoFailed with error: missing expected field : type\nmissing expected field : endpoint\nmissing expected field : method\nmissing expected field : headers\nmissing expected field : params\nmissing expected field : body\nmissing expected field : files\nin transformer response : {\"message\": {\"0\": {\"attributeKey\": \"messageId\", \"attributeValue\": \"3a277009-0d8d-4b3b-94e5-cba93dee88fa\"}, \"1\": {\"attributeKey\": \"EventName\", \"attributeValue\": \"Provider availability toggled\"}, \"2\": {\"attributeKey\": \"AnonymousId\", \"attributeValue\": \"cbec3c3b-691c-4251-b4ed-6e19fb3c238d\"}, \"3\": {\"attributeKey\": \"Provider Name\", \"attributeValue\": \"\"}}, \"spreadSheet\": \"Data\", \"spreadSheetId\": \"1dIjosgEMqEuo_sFv33Fuh4HoXFNzcC7CvqMnUuUcnKc\"}",
  "firstAttemptedAt": "2021-10-20T19:53:33.940Z"
}

Couldn’t find anything about this error in the documentation. Any clue?

Hello! I've setup two Sources (Ruby and JS) and have verified that events are flowing through each (via the

Live events

feature) and both are connected to a single destination (Snowflake - backed by an AWS S3 bucket in our AWS account) - however I've yet to see any events/data move from the Sources to the Destinations. When I try to manually

Sync Now

, i get the message:

No pending events to sync for this destination

. Any ideas on what the issue might be? (Workspace name: gooddog)

Hey! I'm receiving this error when I'm trying to run

rudderanalytics

after adding the async JS web snippet to my Wordpress website. What could be causing that?

Uncaught ReferenceError: rudderanalytics is not defined

at <anonymous>:1:1

Hi - anyway to connect to a postgres database (AWS RDS) as a destination using a ssh tunnel?

Hey guys! Can someone help us here with this error? Much appreciated - thanks!