Hi there, I see there's a recent pull request for ProfitWell integration, which we'd love: https://github.com/rudderlabs/rudder-transformer/pull/755 What is the likelihood this will be merged?

is there a reason that version 1.0.18 removed the typescript definition from https://www.npmjs.com/package/rudder-sdk-js ?

Is there a recommended way to use analytics in a Web JS Project with SSR (like NextJS)?

is there a way to on pass some events to a destination?

Hi, Need support - all of our Syncs are aborted due to timeouts since Sep-9, please contact me ASAP. thanks

It's about our postgresql destination - all syncs fail with "dial tcp xx.xx.xx.xx:xx connect: connection timed out" - I'm connected to the actual DB and so are 20+ idle connections of rudder's jobsdb_admin user, no locks, no storage/connection problems

We have now a mixpanel as a destination - and some group events are passed to it that always result in a config error

Hi Team, When I call the track function with anonymous_id it returns the following error

msg['context']['traits']['anonymousId'] = msg['anonymousId'] 
KeyError: 'traits'

Here is my call

rudder_analytics.track(event='BE-Calculator',
                           properties={............}, 
                           anonymous_id=xxxxx)

Hello there, any idea if we're doing something wrong? The sync worked for a few days but it stopped working on 9th september.

Hey, I am currently facing some difficulties with ActiveCampaign. It seems like some tracking events are successfully sent to the destination, but I cannot see them on ActiveCampaign. The event is sent successfully, I can see the event in the event list, however I do not see it associated with the contact - which gets created though. The page events fail with this the error below. Currently using the Javascript SDK to send events and have my website whitelisted in ActiveCampaign. Anyone able to help? :)

{
  "response": "{\"errors\":[{\"status\":422,\"title\":\"Invalid attribute\",\"detail\":\"The domain name is invalid\",\"source\":{\"pointer\":\"\\/data\\/attributes\\/name\"}}]}",
  "firstAttemptedAt": "2021-09-13T12:02:59.784Z"
}

Hi, I'm trying to connect my source system Mews, which is on the Blendo integrations lists. However, signing up into Rudderstack looks like the Mews integration isn't available. Please can I have a Blendo account to test the integration whilst I wait for the Mews piece to come over from Blendo to Rudderstack?

I'm getting something similar to @breezy-dusk-25231 with a Google Search Console Cloud Extract sync:

Post "<http://localhost:8092/tasks|http://localhost:8092/tasks>": dial tcp 127.0.0.1:8092: connect: connection refused

Our syncs quit working on Sept 9. We are getting the following error:

could not send event: POST <http://hosted-rudderstack:80/v1/import> giving up after 11 attempt(s): Post "<http://hosted-rudderstack:80/v1/import>": dial tcp: lookup hosted-rudderstack on 172.20.0.10:53: no such host

When we try to manually run the sync we get a message: “Something went wrong, please try again later” We have confirmed the whitelisted IP addresses and they are setup correctly in our Azure environment. Are there other things we can do to get them working again?

RudderStack has recently migrated the cloud dataplane to a new kubernetes cluster. If anybody has been using warehouse destinations for more than 8 months and are facing issues with warehouse syncs, please make sure all the IP addresses listed here are whitelisted: https://docs.rudderstack.com/data-warehouse-integrations/warehouse-faqs#which-ips-should-be-whitelisted

Hello! I’m using Rudderstack to integrate BigQuery (as a source) to multiple destinations and the error

Could Not connect to CP Router

suddenly appeared after the integration was working just fine for multiple weeks. I’ve tried to change credentials but it had no effect. Does anyone know the source of this problem?

"How do i get the Hubspot CRM_ID to pass to Rudderstack?"

I am using a self hosted control panel but unable to add postgres as a destination. The next button is disabled besides supplying all the mandatory fields/data. Kindly help. (edited)

Hi Team, I have data coming from JS to SalesForce, it alwas fails with the following error

"error": "message type track is not supported"

And here is the payload

{
    "anonymousId": "a25c4af9-dc38-4794-8cbc-4b72b50c4e25",
    "channel": "web",
    "context": {
        "app": {
            "build": "1.0.0",
            "name": "RudderLabs JavaScript SDK",
            "namespace": "com.rudderlabs.javascript",
            "version": "1.1.18"
        },
        "campaign": {
            ....................
        },
        "library": {
            "name": "RudderLabs JavaScript SDK",
            "version": "1.1.18"
        },
        "locale": "en-US",
        "os": {
            "name": "",
            "version": ""
        },
        "page": {
            ...................
        },
        "screen": {
            "density": 3.5,
            "height": 846,
            "innerHeight": 661,
            "innerWidth": 412,
            "width": 412
        },
        "traits": {},
        "userAgent": "Mozilla/5.0 (Linux; Android 9; SM-G955U Build/PPR1.180610.011; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/93.0.4577.62 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/335.0.0.28.118;]"
    },
    "event": "....",
    "integrations": {
        "All": true
    },
    "messageId": "42e8a79e-6f26-4817-9ddb-d60428015d67",
    "originalTimestamp": "2021-09-14T14:39:04.330Z",
    "properties": {
               .....................    },
    "receivedAt": "2021-09-14T14:39:05.864Z",
    "request_ip": "204.220.159.3",
    "rudderId": ".....",
    "sentAt": "2021-09-14T14:39:04.331Z",
    "timestamp": "2021-09-14T14:39:05.863Z",
    "type": "track",
    "userId": ""
}

Hi Team, I have another issue with data from JS to SalesForce in the identity it always throw the following message

{
  "response": "[{\"message\":\"Cannot deserialize instance of boolean from VALUE_STRING value on or request may be missing a required field at [line:1, column:229]\",\"errorCode\":\"JSON_PARSER_ERROR\"}]",
  "firstAttemptedAt": "2021-09-14T15:08:20.932Z"
}

Hi , how can I disable all this events on React Native •         "RCTModalHost", •         "RNNComponent", •         "Viewed UISystemKeyboardDockController Screen", •         "UICompatibilityInput", •         "UISystemInputAssista", •         "UIPrediction", •         "UISystemKeyboardDockController", @narrow-rain-89253 please help

I sanded this on general but think it's more appropriate here.

is this is achieved disabling recordScreenViews on RN Client, will it continue to send manually recorded screen views?

Hi there. I have a question about integration between Rudderstack and Customer.io. Imagine user has 2 iOS devices. I identify the the user on both devices with the same ID. Now I set the device token for push notification on device 1. After that I set the device token for push notification on device 2. Both using

[[[RSClient sharedInstance] getContext] putDeviceToken:@"your_device_token"];

will that create two devices on the customer.io side with two tokens or will one override the other?

@narrow-rain-89253 what can i do if my google bigquery has on some events context_taits_id with different data type. On the left is a a string on the right a INT. Do i need to delete all my tables and start all over?

Realize this may be a better candidate for the support channel! vv

Hi, I needed some help with Error handling for Python SDK:

import rudder_analytics

class RudderStackController:

    def __init__(self, harvest):
        rudder_analytics.write_key = 'wrong_write_key'
        rudder_analytics.data_plane_url = 'data-plane-url'
        rudder_analytics.on_error = self.on_error

    def track_rudderstack_event(self,uid,event_name,params):
        rudder_analytics.track(uid, event_name, params)

    def on_error(error, events):
        print("Error response:", error)

This is the code I am using which triggers the following error:

error uploading: [Rudder] unknown: Invalid Write Key
 (400)

which is expected as the write key is wrong, but I am not able to catch it. its not triggering the on_error callback. Even if try to put it in try-except, it doesnt raise any exceptions.

How can i debug this. I'm sending the confirm reservation event only from one place, it`s always the same but the majority of the time i get null values on google big query. The data type has not change and it does match the one on google big query for every column. Ruddersack discards dosent show any error but still i dont get the info @narrow-rain-89253

Can Rudderstack track cross-domain (not sub-domain)? We are testing it and it seems anonymousId changes when the same users crosses to another domain. Can cross-domain tracking be somehow setup?

Hello team, am using hubspot as my website source how do i run identify and track calls using javascript?