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    gray-scooter-75656

    07/30/2021, 8:13 AM
    Hello. Is it possible to use Rudderstack helm with AWS RDS database instead of helm's pod database?
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    rhythmic-pizza-93292

    07/30/2021, 2:40 PM
    We are self hosting rudderstack and using cloud control plane. I see there's an initial request to
    <http://api.rudderlabs.com|api.rudderlabs.com>
    to load the configuration, is there any way of having this go through our domain instead?
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    purple-businessperson-51447

    07/31/2021, 2:11 PM
    Hi , We are start-up and looking to put CDP in place day 1 1. Want to understand should we integrate GA and Rudderstack both in our experience layer or only Rudderstack to start with 2. Self hosting would imply what in terms of loosing out if any versus using cloud version 3. Also our API will generate events , should we source them directly via Rudderstack or think of putting Kakfka as additional layer , can i get some guidance on design patterns
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    faint-lifeguard-5223

    07/31/2021, 3:30 PM
    Hi, Trying Rudderstack for the first time. Followed this page to setup on my local mac and using hosted controlplane https://docs.rudderstack.com/get-started/installing-and-setting-up-rudderstack/developer-machine-setup And created http source and slack destination and trying the following command to send test event ./scripts/generate-event <YOUR_WRITE_KEY> https://hosted.rudderlabs.com/v1/batch with source write key. But getting "Invalid Write Key" error.. any help here please
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  • s

    shy-jordan-30239

    08/01/2021, 5:10 AM
    Hi! Does anyone have guide for instrumenting Webflow? I got the Rudderstack custom code added easily but non of my named pages have a name when I send the page events to Amplitude. I'm wondering if I need to add any extra Rudderstack code? Thank you!
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  • g

    gifted-rain-29731

    08/01/2021, 11:19 AM
    Can I post RudderStack configuration related doubts here?
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    gifted-rain-29731

    08/02/2021, 6:10 AM
    Can someone help me in resolving this issue. I am trying to set up rudder stack in my local machine. I am using Ubuntu 20.04
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    gifted-rain-29731

    08/02/2021, 6:11 AM
    This error is coming when I am trying to run the rudderstack server
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    proud-airport-32248

    08/02/2021, 9:24 AM
    Can the
    properties
    parameter in
    track
    contain values of types other than
    string
    ?
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    enough-horse-22950

    08/02/2021, 10:58 AM
    Hi team. What should I provide in userId attribute in a track call if I don't have one? and in what case it provides an
    anonymousId
    to the event ? I mean userId is made necessory and as per the doc, anonymousId is provided automatically so when I pass
    null
    as a userId it gives me an assertion error saying that either userId or anonymousId should be given.
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  • b

    bland-shoe-3836

    08/02/2021, 11:50 AM
    Hi, thanks for awesome Rudderstack. I'm having problem with Self-host Posthog destination.
  • b

    bland-shoe-3836

    08/02/2021, 11:50 AM
    Copy code
    {
      "response": "{\"type\": \"validation_error\", \"code\": \"no_data\", \"detail\": \"No data found. Make sure to use a POST request when sending the payload in the body of the request.\", \"attr\": null}",
      "firstAttemptedAt": "2021-08-02T11:46:38.049Z"
    }
  • b

    bland-shoe-3836

    08/02/2021, 11:51 AM
    Sending batch request via postman to Posthog API works fine. I'm on Posthog version 1.27.0.
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  • e

    enough-father-68441

    08/02/2021, 1:51 PM
    Hi Team, I have been working on react-native Android application, when I try to run it, I am getting this error Could not determine the dependencies of task 'appcompileDebugJavaWithJavac'.
    Could not resolve all task dependencies for configuration 'appdebugCompileClasspath'.
    > Could not resolve com.leanplumleanplum core5.6.1. Required by: project :app > Could not resolve com.leanplumleanplum core5.6.1. > Could not get resource 'https://dl.bintray.com/rudderstack/rudderstack/com/leanplum/leanplum-core/5.6.1/leanplum-core-5.6.1.pom'. > Could not HEAD 'https://dl.bintray.com/rudderstack/rudderstack/com/leanplum/leanplum-core/5.6.1/leanplum-core-5.6.1.pom'. > Read timed out > Could not resolve com.leanplumleanplum core5.6.1. Required by: project :app > com.leanplumleanplum fcm5.4.2 project :app > com.leanplumleanplum push5.4.2 > Could not resolve com.leanplumleanplum core5.6.1. > Could not get resource 'https://dl.bintray.com/rudderstack/rudderstack/com/leanplum/leanplum-core/5.6.1/leanplum-core-5.6.1.pom'. > Could not HEAD 'https://dl.bintray.com/rudderstack/rudderstack/com/leanplum/leanplum-core/5.6.1/leanplum-core-5.6.1.pom'. > Read timed out Can anyone help? Thanks, Sumit Sharma
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    polite-chef-67744

    08/02/2021, 1:52 PM
    Hi, I'm having an issue with Big Query integration as a destination. It keeps kicking out my credentials. I've overcome other errors, but that one persists. Here's the credential I received from the service account I created:
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    polite-chef-67744

    08/02/2021, 1:52 PM
    { "type": "service_account", "project_id": "mailchimp-321711", "private_key_id": ", "private_key": "-----BEGIN PRIVATE KEY-----, "client_email": "rudderstack@mailchimp-321711.iam.gserviceaccount.com", "client_id": "100483083382161121947", "auth_uri": "https://accounts.google.com/o/oauth2/auth", "token_uri": "https://oauth2.googleapis.com/token", "auth_provider_x509_cert_url": "https://www.googleapis.com/oauth2/v1/certs", "client_x509_cert_url": "https://www.googleapis.com/robot/v1/metadata/x509/rudderstack%40mailchimp-321711.iam.gserviceaccount.com" }
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  • g

    gentle-solstice-10415

    08/02/2021, 3:21 PM
    hi there support. I'm using Rudderstack's integration that sends google sheets data to bigquery and i have the following issue: one of the columns in the source (sheets) has 'ID' as header and contains URLs as row data. It seems that i don't find that column in bigquery after syncing. do you know what's up? is it overwritten by the 'id' column that is added by rudderstack? thanks for your help!
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    glamorous-flag-73958

    08/02/2021, 3:34 PM
    Hi guys, I'm starting evaluation of RudderStack vs our own implementation of big data pipelines/CDP. I overviewed your technical and product documentation and now have several concept questions about the product - who can help me with answers?
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  • d

    delightful-hair-16910

    08/02/2021, 10:46 PM
    Hello, how can I change my work email?
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    bitter-crowd-4700

    08/03/2021, 3:35 PM
    👋 Hi I just signed up and I’d like to get SAML/SSO set up. Where to I send our configuration information?
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    astonishing-furniture-38398

    08/03/2021, 4:56 PM
    Hi guys here 👋🏼 I need to send customer info to. Voucherify platform to be able to apply several loyalty program. I am using the webhook source + a transformation. The
    track
    event is working well so far but Voucherify support customer data ingestion through API Rest so they have a
    create
    and
    update
    endpoints to manage user info. How do you recommend to send the info? I was thinking about ingest back some identify attribute from Voucherify + weebhook to flag the user with some
    is_in_voucherify
    flag but i don't think this is really the solution. I'll really appreciate your help 🙏🏼
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  • q

    quick-finland-66908

    08/03/2021, 6:10 PM
    Question regarding the initial sync of historical data from a cloud source and the ongoing partial data sync. We are syncing from Pipedrive into our Postgresql database. During the full initial sync one of the Pipedrive subject areas (deal_changes) failed and only downloaded about 10% of the historical records. The error was
    Post "<http://localhost:8092/tasks/91c33358-697e-4752-b35d-767a0c97782d/read>": read tcp 127.0.0.1:38646->127.0.0.1:8092: read: connection reset by peer
    . Will it attempt to download the missing records the next time it syncs?
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    plain-raincoat-35670

    08/03/2021, 10:33 PM
    Hello team, I am trying to do Posthog & hubspot integration. I have configured both sources & destination accordingly and able to see events flowing through. I was wondering, how do i specify to create Hubspot Contact and update contact properties based on some event types?
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    purple-knife-51559

    08/03/2021, 11:35 PM
    Hi, I was looking through the rudder-helm template and was wondering what the persistent volume claim is used for? Would it be ok to lower the size? Defined here, the default size is 36 gigs.
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    gray-scooter-75656

    08/04/2021, 8:11 AM
    Hi. I installed Rudderstack on AWS EKS. And I have some errors in logs ERROR Errored when sending request to the serverPost https://api-eu.mixpanel.com/engage/?data=eyIkc2V0Ijp7ImNvdW50cnkiOiJSVSI...............................................: read tcp <MY-IP-ADDRESS>&lt;MY PORT&gt; &gt;34.96.125.79443: read: connection reset by peer And another: ERROR [MP Router] :: userId 3c96e5f8-5df8-46ed-8782-3c7873e48b7c failed for the first time adding to map What's the reason for these error may be?
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    brainy-easter-58896

    08/04/2021, 11:50 AM
    Hello. We'd like to have campaign info send with the event data when using
    track
    function. If I understand the rudderstack source code correctly, the campaign data (UTM paremeters) is retreived from
    window.location.search
    / query string. Unfortunately I'm not sure it is possible to have the query string or
    location.search
    preserved throughout our react app. I wonder if there is another way to add campaign info to every tracked event? Thank you.
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  • r

    red-mouse-37882

    08/04/2021, 1:58 PM
    Hello team I added the rudderstack code on my website but there is no result shown on GA Kindly guide me on this how i can see data on Google Analytics
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  • a

    astonishing-city-28070

    08/04/2021, 2:17 PM
    Hello Team .. I had call with Eric earlier. And he said that I need to post my problem here. So, I'm trying to connect my Google Spreadsheet to PostgreSQL. All were set but it didn't successfully inserted the data from my spreadsheet to my database .. Thanks! 🙂
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  • r

    rapid-wire-93211

    08/05/2021, 7:19 AM
    Hey guys, We have recently started seeing this error in our logs
    Copy code
    2021-08-05T13:30:17.621+1000	ERROR	[[ Workspace-config ]] Failed to fetch config from API with error: Get <https://api.rudderlabs.com/workspaceConfig?fetchAll=true>: read tcp 172.17.0.3:57974->13.224.175.2:443: read: connection reset by peer, retrying after 685.484512ms
    any ideas what it could be ? I saw a few related above errors like this
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  • w

    wonderful-oyster-67850

    08/05/2021, 4:27 PM
    Can someone help me debug syncing to Snowflake? The data shows up in my S3 and the Syncs show green checkmarks, but nothing in my Snowflake. Is there a way I can test the integration on the Snowflake side to see what’s wrong?
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