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    bright-grass-7504

    07/20/2021, 10:19 AM
    Hi everyone! I need a Data Plane URL to start using Rudderstack on my application, could you help me plz? 🙂
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    mysterious-appointment-61638

    07/20/2021, 11:29 AM
    hello, my rudder instance is crashing constantly with this error and it force the PG instance to enter recovery mode
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    millions-glass-75539

    07/20/2021, 1:24 PM
    Hey just signed up for the tool in order to get my sendgrid data into bigquery, but it seems sendgrid isn't available as a cloud exctract source?
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    gray-branch-18117

    07/21/2021, 3:13 AM
    hi, is this a back end issue on rudderstack's end? I'm trying to view the live events for one of my sources, but the page just goes white after a few seconds, even after refreshing. Weird enough, it's only this source that's facing this issue. Any help would be appreciated, thanks!
    Screen Recording 2021-07-21 at 11.09.08 AM.mov
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    enough-horse-22950

    07/21/2021, 3:55 AM
    Hi Team. Just wanted to know that if a same event for a user gets repeated multiple times then is the same anonymous id will be given to the user in this case or anonymous id will be different every time?
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  • i

    incalculable-stone-26715

    07/21/2021, 2:01 PM
    I have a question on rudderstack docker install, can someone help? Appreciate ya
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  • s

    sparse-whale-77537

    07/21/2021, 2:50 PM
    Hi, I've noticed recently that Rudderstack seems to be keeping open a lot of connections to our Postgres data warehouse. We only have two Postgres destinations set up, and yet, currently, the Rudderstack user in our Postgres instance has 29 connections open. Before we killed some of these connections, this number was as high as 326. This seems to be a fairly recent development and it's causing issues on occasion. Any ideas? We're using Rudderstack hosted data plane version 17062021.085748 and all of the queries that the connections are running are similar to the format
    CREATE TABLE rudder_staging_application_opened_c62e483099ec4dd3904de43b55ecd (LIKE "ios"."application_opened")
    with state in Postgres
    idle in transaction (aborted)
    .
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  • q

    quick-finland-66908

    07/21/2021, 8:27 PM
    We are hosting open-source RudderStack in our Azure environment and using the control plane hosted on RudderStack’s cloud. We are using a Docker container on an Azure Windows VM, and Azure Blob storage for the staging files. We’re doing an initial test on pulling Pipedrive data into a SQL Server DB installed on the same VM as the RudderStack Docker container. We setup the Pipedrive source and SQL Server destination and did the first sync. On the RudderStack dashboard the sync was successful, however no files ever landed in our Azure Blob, and nothing landed in our destination DB. We were monitoring the live events window and saw data flowing on the source side. We initially had encoding errors on the destination side because we needed to URL encode our Azure blob key. We fixed that and ran the sync again with no errors, but still no files landed in Azure blob and nothing in the DB. We’ve not found reference on where we can find log files to try to troubleshoot what might be happening. If anyone has any guidance on how to best troubleshoot it would be much appreciated. Thanks!
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  • r

    rough-eve-94050

    07/22/2021, 3:20 AM
    Hi trying to connect Rudderstack to Redshift destination….coming up with errors…. Context: • Rudderstack Data Plane --> Self hosted on AWS EC2 Instance • Rudderstack Control Plane --> Rudderstack Cloud • Redshift in same VPC as Data Plane Ive gone through the guide here: https://docs.rudderstack.com/data-warehouse-integrations/amazon-redshift#setting-up-a-redshift-cluster Error:
    redshift set query_group error : dial tcp 54.203.18.91:5432: connect: connection timed out
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  • b

    bright-truck-39491

    07/22/2021, 4:38 PM
    Hi, I am having an issue with Facebook pixel. I am getting no errors, but the events aren't being sent to Facebook pixel. Is there a way I can troubleshoot what's going on?
    t
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  • e

    eager-continent-39517

    07/22/2021, 4:43 PM
    i did notice, for what it's worth that a day later they just started to come through
  • e

    eager-continent-39517

    07/22/2021, 4:43 PM
    so might be worth seeing if it just happens magically. seems it doesn't provide the real time ability for facebook to detect it - originally i thought it wasn't working
  • g

    gifted-tomato-82473

    07/22/2021, 9:49 PM
    Do you have a SendGrid integration?
  • m

    modern-night-45922

    07/22/2021, 9:51 PM
    ^^ interested in that too
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    busy-monkey-10873

    07/22/2021, 9:56 PM
    source or destination? sendgrid is in the works on both fronts, but not sure the exact timeline
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    modern-night-45922

    07/22/2021, 9:58 PM
    source for now. Want to pull emails stats from contact to plan next targeted campaign
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    aloof-application-11971

    07/22/2021, 10:08 PM
    Hi everyone! Curious to hear if anyone has set up a Salesforce Sandbox destination before? I tried to but in there is no toggle option for “Sandbox mode” in my account. On the left is from the support docs, on the right is from my account. When I monitor live events, it returns a 400 for not being able to auth and I’m wondering if this is the cause.
    n
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    gifted-tomato-82473

    07/22/2021, 10:16 PM
    What’s the equivalent of Personas in Rudderstack?
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  • q

    quick-finland-66908

    07/22/2021, 10:28 PM
    I’ve been trying to use the Open Source version hosted in our Azure environment and am connecting to Pipedrive and sending data to SQL server in our Azure environment, using the control plane on Rudderstack’s cloud. The sync process runs and lands files in Azure, however I get errors about not being able to connect to our SQL server that’s behind our firewall in Azure and on the same VM as the Rudderstack data plan that’s running as a Docker container. My question is are you able to use a Cloud Extract source with the sync process running on a self hosted open source data plane implementation, because it seems like it’s trying to run from the Rudderstack Cloud environment rather than our environment as there are no records in our Postgres DB in wh_staging_files or wh_load_files. In the Rudderstack dashboard it says we’re on the free plan.
    n
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  • m

    magnificent-dusk-4476

    07/22/2021, 11:27 PM
    Guys, for some reason FB Pixel
    initiate checkout
    event has stopped since 4 days ago however we can see
    Checkout Started
    event being fired and also have received it in other destination.
    n
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  • f

    flaky-pencil-66053

    07/23/2021, 6:52 AM
    Hi, I am wondering if anyone has had any success running rudderstack on Azure Web App for Containers?
    n
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    flaky-pencil-66053

    07/23/2021, 8:02 AM
    How do I tell RudderStack to use an external postgresql db?
    n
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    flaky-pencil-66053

    07/23/2021, 8:21 AM
    Do you know if there is any support for specify the database connection string via a more secure mechanism like Azure Key Vault or via Managed Service Identity?
    n
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  • w

    wooden-ability-16121

    07/23/2021, 2:31 PM
    Hello I am getting a bug with the Flutter SDK
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    wooden-ability-16121

    07/23/2021, 2:32 PM
    I am getting
    UnhandledException: LateInitializationError: Field 'logger' has not been initialized
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  • w

    wooden-ability-16121

    07/23/2021, 2:33 PM
    The error is from
    RudderLogger.dart
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    wooden-ability-16121

    07/23/2021, 2:34 PM
    I followed the Flutter setup guide from the dashboard and encountered this error
  • s

    salmon-nest-86988

    07/24/2021, 1:58 PM
    Hello! Im trying rudderstack and a would like connect one webhook as a source, but so only method to inform write key is by basic auth? Would possible from query params? Example: https://hosted.rudderlabs.com/v1/track?writeKey=1234
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    full-appointment-96366

    07/24/2021, 5:23 PM
    Hi Team, I am new to rudderstack. We want to try rudderstack in our environment. Here when i try with docker installation setup, seems all up now. But how do i run the data plane health check command. Please help me.
    n
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  • a

    aloof-application-11971

    07/26/2021, 1:23 AM
    Has anyone managed to get Facebook Conversions API working using the existing Facebook Pixel connection? I was hoping it would be the same thing but none of the server events go through to FB
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