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  • p

    proud-airport-32248

    07/05/2021, 8:42 AM
    How is the context object actually used? https://docs.rudderstack.com/stream-sources/rudderstack-sdk-integration-guides/rudderstack-python-sdk#track I don't see it appearing in the destination output
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  • c

    curved-shoe-97347

    07/05/2021, 6:07 PM
    I'm using the Rudder Javascript SDK on my website, and am trying to overwrite the anonymousId with the HubSpot cookie ID. So I've put the following on the website header
    <script>
    rudderanalytics=window.rudderanalytics=[];for(var methods=["load","page","track","identify","alias","group","ready","reset","getAnonymousId","setAnonymousId"],i=0;i<methods.length;i++){var method=methods[i];rudderanalytics[method]=function(a){return function(){rudderanalytics.push([a].concat(Array.prototype.slice.call(arguments)))}}(method)}rudderanalytics.load("XXXXX","YYYYY"),rudderanalytics.page(*{anonymousId: document.cookie.replace(/(?:(?:^|.*;\s*)hubspotutk\s*\=\s*([^;]*).*$)|^.*$/, "$1")}*);
    </script>
    This seems to work. When analysing live events, I'm seeing the following payload with the new anonymousId YYYYY.
    {
    "anonymousId": "*XXXXX*",
    "channel": "web",
    ********************
    "integrations": {
    "All": true
    },
    "messageId": "969cf379-d8b8-484f-b06b-3ca4af27e572",
    "originalTimestamp": "2021-07-05T17:57:26.958Z",
    "properties": {
    "anonymousId": "*YYYYY*",
    ********************
    },
    "receivedAt": "2021-07-05T17:57:27.993Z",
    ********************
    "sentAt": "2021-07-05T17:57:26.959Z",
    "type": "page",
    "userId": ""
    }
    However, when I look at the connected BigQuery destination table, all I'm seeing is the Rudder anonymousId XXXXX.
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  • e

    enough-eye-80581

    07/05/2021, 7:14 PM
    How are events counted for cloud extracts and warehouse actions?
  • g

    glamorous-balloon-17994

    07/06/2021, 5:25 AM
    Hi Team, just want to get clarification. In doco, it talks about "Identity Resolution" as being an enterprise feature. Can you please explain what is 'Identity Resolution' vs making the Identify calls? It seems to be 'Identity Resolution' is about merging identities from different sources?
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  • h

    helpful-lock-41916

    07/06/2021, 8:08 AM
    Hi! We are trying to add google ads as a new source. And when we click Connect with google ads on Sources page and select email to sign in, we get This app is blocked from google ads. It works well if we use another email address.
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  • e

    enough-horse-22950

    07/06/2021, 10:48 AM
    Hi, I am trying to send events using rudderstack's node SDK but I get this error
    2021-07-06T10:28:58.160Z [Rudder] error: got error while attempting send for 3 times, dropping 1 events
    How do I troubleshoot this error?
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  • s

    sparse-whale-77537

    07/06/2021, 8:56 PM
    Hi, I've noticed recently that Rudderstack seems to be keeping open a ton of connections to our Postgres data warehouse. We only have two Postgres destinations set up, and yet, currently, the Rudderstack user in our Postgres instance has 326 connections open. This seems to be a fairly recent development and it's causing issues on occasion. Any ideas?
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  • s

    shy-jordan-30239

    07/06/2021, 9:12 PM
    Hi! I am new to RS. I tried to enable a http source sending to amplitude to verify that I could see events flowing. When I send an identify or track call from my postman collection, I can't see anything in the UI or in Amplitude. Any thoughts would be appreciated thanks!
    t
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  • p

    proud-airport-32248

    07/07/2021, 3:07 AM
    Does Rudderstack support event-level groups like Segment? https://segment.com/docs/connections/destinations/catalog/amplitude/#setting-event-level-groups-using-track-calls
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  • f

    fast-fountain-88781

    07/07/2021, 7:26 AM
    im having problem with aliasing my alias's previous id keeps showing the annon id even after user logs in instead of swaping it for the user id after login please help
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  • a

    acceptable-mouse-87099

    07/07/2021, 10:03 AM
    Hello team! I'm using the identify feature and linked it to redis however we noticed there's a delay (20 - 30s) occasionally. Is this a expected behaviour?
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  • t

    tall-table-22243

    07/07/2021, 4:01 PM
    Any way to self-host the transforms code as well? I see that the code is fetched from CONFIG_BACKEND_URL - but in a particular JSON format.
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  • f

    flat-lion-62585

    07/07/2021, 11:54 PM
    #Native Installation, #Invalid Write Key Hello, I have hosted my Rudder-server on my aws ec2. I have used config generator to get write key and workspace config file. I have pointed to the location of the config file in the env file and also uncommented the RServerBackend to true as shown below. Added Screenshot of workspaceConfig file. After running the rudder-server command I got messages like Invalid Write Key as shown in the below Image. I checked the health using ip:8080/health and it works fine as shown in the below image. When I tried to integrate the JS-SDK in the frontend and called the load and identify methods it gave me an invalid write key as shown in the below image. And also can you help me figure out the relation between workspace token, write token, and data-plane/self-hosted URL in the form of a matrix depicting which cases work and don't. Thank You
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  • c

    calm-megabyte-45567

    07/08/2021, 8:23 AM
    Hello team! I installed Rudder by docker-compose in my VPS. But it's stuck then time out, i don't know what's wrong. Can you help me.
  • c

    calm-megabyte-45567

    07/08/2021, 8:24 AM
    Terminal
  • c

    calm-megabyte-45567

    07/08/2021, 8:25 AM
    docker-compose.yml
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  • g

    gifted-ice-67041

    07/08/2021, 8:50 AM
    Hello, I setup a destination to Intercom on our Rudderstack pipeline, how does it handle rate limit (when reached) on the Intercom side? https://docs.rudderstack.com/destinations/business-messaging/intercom
    n
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  • c

    creamy-garage-76199

    07/08/2021, 9:43 AM
    Hello, rudderstack sync is taking long. Is that related to having too many sources? How can we achieve faster processing?
    👍 1
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  • e

    enough-horse-22950

    07/08/2021, 12:36 PM
    Hello Team. I want to use Rudderstack's javascript sdk to implement event pipelining on the client side but I don't find a way to hide
    write-key
    of the source from client's browser. Could someone please help me with this.
    n
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  • s

    shy-jordan-30239

    07/08/2021, 5:15 PM
    Hi! Google_sheets source will not load the screen for me. The source settings SpreadSheet button doesn't work. Any suggestions?
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  • i

    icy-psychiatrist-12302

    07/09/2021, 6:06 AM
    Hi I am using Rudderstack Flutter SDK to send events from Rudderstack to Mixpanel. Now the problem is that if multiple users logs in and logs out from the app using the same device, Rudderstack is sending the same distinct_id to Mixpanel. So Mixpanel is creating only 1 user profile on it's console. Below is the screenshot from Mixpanel. We have about 10 distinct_id (6 user id from our app and 4 deviceId) in a single User Profile. Expected result is 6 different User Profile and not single one. Eg: 1. User A logs into our flutter app, 2. In Mixpanel, we will see User A with it's user properties 3. He logs out, 4. In the same device User B logs in, 5. Now in Mixpanel, User A will be overwritten by User B - i.e all the User Properties like Name, Email, User Id etc of User A will be overwritten by User Properties of User B. Expected result is - we need to have two User Profile in Mixpanel (User A and User B). Note: I have implemented the identify call when user signs in and reset call when user signs out. They are called perfectly - no errors.
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  • f

    fast-fountain-88781

    07/09/2021, 8:49 AM
    How do i get a user ID based on an anonymous id please?
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  • p

    powerful-activity-68382

    07/09/2021, 10:20 AM
    Hello Team, We are using Rudderstack for both android and iOS native. We have a couple of issues. 1. UserAgent for iOS is always not included for the events. Did we miss out to configure something? Android is sending correctly. 2. User IP address (uip) is always showing as "172.17.0.1" in Google analytic destination. Is that possible to get the users’ actual IP address? Note: Anonymize Ip is disabled. Thanks in advanced.
    👍 1
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  • f

    fast-fountain-88781

    07/09/2021, 12:03 PM
    how do i update my users id?
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  • s

    shy-policeman-99334

    07/09/2021, 3:40 PM
    👋 Hey Rudderstack. We're experiencing some issues with the anonymousId persisting across multiple login / logout sessions. This is leading to tools like PostHog merging profiles from multiple registered / Identified users, rather than treating the users as separate entities. Is there someone who we can speak with about finding a way to ensure the anonymousId changes after a user logs out of our app?
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  • c

    curved-shoe-97347

    07/09/2021, 4:54 PM
    When the RudderStack JavaScript SDK is implemented on a website, the data plane URL and the write key for the source become public. What are the implications of this?
    ➕ 1
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  • i

    incalculable-stone-26715

    07/09/2021, 5:22 PM
    Hello! does anyone now what this error might be about? I downloaded the php sdk and trying to test out with postgresql I get this error.
  • i

    incalculable-stone-26715

    07/09/2021, 5:22 PM
    Fatal error: Maximum execution time of 30 seconds exceeded in LibCurl.php on line 119
  • i

    incalculable-stone-26715

    07/09/2021, 5:22 PM
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  • e

    enough-horse-22950

    07/10/2021, 2:55 AM
    Hi Team, I have set sync as 24 hours in rudderstack node.js sdk and it's been more than 24 hours, I don't see any events in my Bigquery datawarehouse. I have billing enabled for my bigquery project. Do I need to create dataset on my own in bigquery?
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