hey, @stale-oyster-18832 happy to help

to clarify, you have some messy segment events and want to clean those up before the get to your warehouse (and other destinations)?

Hi, my docker seems to be running normally. Now I have this JS script that only works if the event is send to hosted.rudderlabs.com, but it does not work when ran locally. Any idea ? @narrow-rain-89253

How do we use the rudder-transformer docker ?

Does rudderstack stores data when an event is triggered ? If not, what is the property

userId

used for ?

Hi everyone! Has anyone experienced problems with missing sources? In the "Create Source" we see "38 available resources" but only 19 sources are showing. We are using a hosted version of Rudderstack on Kubernetes.

Hiya, I've been looking at the data that's coming from Rudderstack. I have a coiuple of questions: 1. I see an interesting field "Context_screen_density" but the values are 0 to 6. Is this value something that we set in our cookies? 2. I've gotten 259,632 users (anonymous ID // querying pages_views) over 5 days. But when I compare it to GA data (Audience Overview). It shows me 139,000 users; and 2,837 Users (User-ID View) . What might be cause of this difference? Thanks!

Hi, how can I set a JavaScript sandbox in my RudderStack dashboard ? (docker version)

what is the recommended setting for rudder-transformer? do I have to deploy 1 transformer for each rudder-server instance ?

Hi guys, congrats on the great project. We have been playing with the open source version to learn more about the architecture. We are interested in understanding what are the outgoing requests that are done when running on our AWS VPC. We can see the config requests for api.rudderstack.com, but couldn't find information on how the "Live Events" feature works for sources and destinations.

Hey everyone! So we have a weird issue where we're no seeing a subset of events making it through to destination. I didn't find an issue like that in github, which leads me to believe it's something we're doing wrong. What would be a good way to debug and gather more info? I guess since many events are actually making it to destination, we can't say the pipeline is 100% broken. Any ideas or leads would be very helpful. I'll try my best to answer or find more about any questions anyone has.

We use open source rudder deployed using Kubernetes, if that helps

Hi guys.. notice that we can disconnect or disable a destination. What is the difference between disconnect and disable? thank you

Hey there — I’ve configured Fullstory destination with JS source. Fullstory dashboard doesn’t identify users. Can you help? LMK if you need more info.

Also, I’m not sure what ‘This is a device-mode only destination. Please add Factory in your implementation.’ means. Should we configure something in the Rudderstack JS SDK for Fullstory to identify users as expected?

Hi, is there a way to change rudder-server timezone, because all my events timestamp converted to UTC-0, thanks

Hey all! I’m getting an SQL error in our rudderstack backend container. Will be grateful for any insight into what this means and what we can do to fix it.

panic: Failed to scan result from query: SELECT id, status, schema, namespace, source_id, destination_id, destination_type, start_staging_file_id, end_staging_file_id, start_loa
d_file_id, end_load_file_id, error, metadata, timings->0 as firstTiming, timings->-1 as lastTiming
                                                                FROM wh_uploads
                                                                WHERE (wh_uploads.destination_type='RS'
                                                                        AND wh_uploads.source_id='XXXXXXXXXXXXAAAAAAAAA'
                                                                        AND wh_uploads.destination_id = 'AAAAAAAAAAAAAAXXXXXXXXXX'
                                                                        AND wh_uploads.status != 'exported_data'
                                                                        AND wh_uploads.status != 'aborted')
                                                                ORDER BY id asc

note: I’ve redacted the source and destination ids in the error above ☝️

Hi, I'm going to be setting up Rudderstack on a GatsbyJS site. Using RSCloud which source should I select? React? HTTP?

Hi folks, I've been looking at the data, and I noticed that a user ID can have many anonymous IDs (see screenshot). What might be the cause of it? Does it mean that different anonymous IDs could refer to the same unknown person (as in user ID = NULL)?

Is it possible to add a teammate in the trial account? I get this screen and a button click does nothing.

Hey there. I am considering suggesting RudderStack, but we currently use HubSpot and I want to understand a few items more before we begin the transition. 1. With HubSpot we access the visitors traits for things like autofilling forms, etc. How can this be done through RudderStack, or do we keep an integration with HubSpot to do those things? 2. We have a ton of contacts in our HubSpot already, and some anonymous user data that we’d want to be associated with future contacts that become identified on our site. Does Rudderstack send up the HubSpot tracking token as well so that things all get tied together seamlessly?

Hi support, I'm migrating our account from Blendo to Rudderstack. I created an account in rudderstack with email frederik.hemmink@vinted.com and @dry-grass-66350 enabled the connectors in that rudderstack that were available in blendo. I have some difficulties in setting up a simple pipeline from zendesk to our redshift data warehouse. when adding a source of zendesk, i'm getting a timeout error, see print screen: I tested to connect via a python script, which just worked fine:

import requests

user='<mailto:sjuul@unitedwardrobe.com|sjuul@unitedwardrobe.com>/token'
pwd='token'

# Do the HTTP get request
response = requests.get(url, auth=(user, pwd))

# Check for HTTP codes other than 200
if response.status_code != 200:
    print('Status:', response.status_code, 'Problem with the request. Exiting.')
    exit()

# Decode the JSON response into a dictionary and use the data
data = response.json()
print(data)

could someone help me setup a connection between zendesk and redshift? thanks a lot!

hey team has anyone managed to get Sendgrid webhooks working with rudder? I’m thinking it might require a custom source rather than using the Webhook source

hi! i think that not all my events are being processed by rudderstack. when looking at live events, everything seems fine, but not all events are showing in the destinations (indicative in my case). i read your troubleshooting guide but didint find an answer. do you have any possible solutions? thanks

Hi! I started seen the following error on my PostgreSQL destination. I couldn't find any

changed_at

column on my rudderstack destination schema. Others destinations (S3, Amplitude) are working fine.

hi Support, is it possible to send a batch of events using the javascript sdk? I wasn't able to find it on the docs but wanted to confirm. Thanks.

Hello, we want to use the php client via composer but it seems that there has been no update since 2018. Any official documentation somewhre ?