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    freezing-agent-68538

    01/13/2021, 5:54 AM
    cool thanks
  • b

    brief-ambulance-66859

    01/13/2021, 6:32 AM
    Hi. I trying to add Redshift as a destination. When I click on "Test destination" I get the following response: "0 succeeded 0 failed". But the payload is created in S3. When I use Live Events and trigger an event from my js-source I get the following error message:
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    {
      "error": "{\"exporting_data_failed\": {\"errors\": [\"pq: schema \\\"kbs_web\\\" does not exist, pq: schema \\\"kbs_web\\\" does not exist, pq: schema \\\"kbs_web\\\" does not exist\"], \"attempt\": 1}}",
      "failed_table_uploads": [
        "pages",
        "product_viewed",
        "tracks"
      ],
      "lastSyncedAt": "2021-01-13T06:21:09.129762Z",
      "successful_table_uploads": [
        "rudder_discards"
      ],
      "uploadID": 4
    }
    I'm using the docker version. Any idea on what could be the problem?
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  • f

    freezing-agent-68538

    01/13/2021, 9:18 AM
    Guys which params from config.toml are important for tuning purposes to increase the throughput of processor if gateway starts getting 3x events.. these were the ones we could easily point out.. are there others that are important and we are missing out on them..
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    1. RateLimit.eventLimit
    2. Gateway.maxProcess
    3. Gateway.maxBatchSize
    4. maxTransformerProcess
    5. Processor.maxDBReadBatchSize
    6. Processor.minDBReadBatchSize
    7. Processor.transformBatchSize
    8. Processor.userTransformBatchSize
    9. Processor.numTransformWorker
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    polite-megabyte-42230

    01/13/2021, 9:45 AM
    Which tag is the latest, stable version? The tags on dockerhub don't have any `stable`tags https://hub.docker.com/r/rudderlabs/rudder-server/tags?page=1&ordering=last_updated
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  • i

    important-petabyte-88844

    01/13/2021, 4:41 PM
    Hi everyone ! My docker is still not working but it's better ! The server runs, but on start I have these 2 errors:
    backend_1        | 2021-01-13T16:39:46.989Z	ERROR	Unable to make a transfomer build version call with error : Get <http://d-transformer:9090/transformerBuildVersion>: dial tcp 172.21.0.3:9090: connect: connection refused
    backend_1        | 2021-01-13T16:39:46.992Z	ERROR	write udp 127.0.0.1:55039->127.0.0.1:8125: write: connection refused
    Can you help me ?
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  • o

    orange-island-25502

    01/13/2021, 7:42 PM
    Hello, I've used the self-hosted version of rudderstack in the past. I used to be able to link it to app.rudderstack.com on an open source licence and use transformations But now that I have created a Rudderstack account, it seems to have given me a free cloud licence instead. And transformations are not accessible Are transformations still possible for open source users ? Thanks
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    average-article-89380

    01/15/2021, 4:05 AM
    Hi! I'm trying to figure out the data that I'll get from Rudderstack. I'm not much of a web programmer. https://docs.rudderstack.com/rudderstack-api-spec I'm interested to get the pages visited by website users. I understand that the identify method is put on pages where users have to log in. For the Page & Track method calls, do we need to explicitly pass in parameters like Page Path etc or will it automatically pick up the parameters by default? For example, I have a cart page of url "\cart". 1. Do I need to explicitly name the path in [properties] or will it just provide the path "\cart"? 2. I'd imagine that these methods need to be written into the head of each website page?
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    rudderanalytics.page([category],[name],[properties],[options],[callback]) 
    
    rudderanalytics.page(
      "Cart",
      "Cart Viewed",
      {
        path: "",
        referrer: "",
        search: "",
        title: "",
        url: "",
      },
      () => {
        console.log("in page call");
      }
    );
    Appreciate your patience with my newbie questions Thanks!
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  • f

    freezing-agent-68538

    01/15/2021, 2:06 PM
    Hey Guys.. We are facing some issues with amplitude throttling lately : We have amplitude as one of the destinations and tried doing some load test by sending around 12k events in 5 minutes. We found that although 12k of them got written to s3 (another destination that we have) in no time but for amplitude they took more than an hour to write..that's a lot of throttling that's happening on amplitude end. Can u please help us with if there are any configuration changes/ performance tuning that can be done on rudder end to improve these stats..
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  • f

    freezing-agent-68538

    01/15/2021, 2:09 PM
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    prehistoric-father-22722

    01/15/2021, 5:28 PM
    Hi, for the Google Analytics destination, is there any way to dynamically extract the GA tracking id from each event, rather than setting it manually when setting up the destination? I want to forward events onto a range of different GA instances, but specify which one the event should go to within the data of that event
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  • d

    delightful-ghost-90694

    01/16/2021, 9:02 PM
    Hi, I am unable to see any cloud sources or data warehouse sources in the sources list. I have tried both free trial and open source version. Please help.
    🤔 1
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    dazzling-ram-26642

    01/18/2021, 7:43 AM
    Hello guys, Is there a way to set a custom/dynamic header to the events that get sent to the webhook?
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  • k

    kind-rainbow-36573

    01/19/2021, 1:40 AM
    Hi team, i am getting this cases. Seems like certain tables aren't syncing to my redshift. When I check test destination the result is success. Kindly for you advice. Thank you #support
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  • w

    wooden-notebook-24208

    01/19/2021, 5:17 PM
    Hey guys, do we have an in-tool communication channels? For example, Zendesk communication to Amplitude?
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  • w

    wooden-notebook-24208

    01/19/2021, 5:40 PM
    https://docs.rudderstack.com/rudderstack-sdk-integration-guides/rudderstack-javascript-sdk
  • b

    busy-monkey-10873

    01/19/2021, 5:48 PM
    hey, @famous-greece-71562 one quick follow-up on your hot reload question
  • b

    busy-monkey-10873

    01/19/2021, 5:49 PM
    dug in deeper with engineering and we do actually hot reload if you update the config. we keep polling every 5 seconds (this duration is configurable). so, within 5 seconds from updating the config in the file or in config-backend, we reload the config
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  • f

    famous-greece-71562

    01/19/2021, 5:59 PM
    Hi there. I have another question. Why is the google pubsub destination not available in the self hosted config generator ?
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  • f

    famous-greece-71562

    01/19/2021, 6:01 PM
    Other question. When we use the online dashboard, is there any pricing on top of that ? there is a live debugger so does that mean that all the events are sent to the cloud rubber stack ? but if it works like this, what is the benefit of self hosting the server
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  • f

    famous-greece-71562

    01/19/2021, 7:41 PM
    Me again, any support for prometheus instead of statd ?
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    famous-greece-71562

    01/19/2021, 8:04 PM
    Is there any log or metric or whatever to know if an event has been fully processed. By fully processed I mean : • gateway received it • all destinations have been reached and received the event
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  • f

    famous-greece-71562

    01/19/2021, 8:10 PM
    I don’t find how to specify the postgresql configuration for the server
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  • l

    late-salesclerk-13651

    01/19/2021, 10:23 PM
    Hi, I am using Redshift as a destination, it was going well for months, but recently I saw this error. Is this related to "Error 1023 Serializable isolation violation on table"? How to solve this issue on Rudder? Thank you
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    average-article-89380

    01/20/2021, 1:33 AM
    I've any question: I'm using BigQuery as a destination. Would I need to define the tables in the database? Thanks
  • b

    busy-monkey-10873

    01/20/2021, 1:37 AM
    @average-article-89380 the tables are created for you - check out our docs on warehouse schemas
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    busy-monkey-10873

    01/20/2021, 1:37 AM
    https://docs.rudderstack.com/data-warehouse-integrations/warehouse-schemas
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  • f

    freezing-agent-68538

    01/20/2021, 6:47 PM
    Hi Team, We were load testing latest rudder code and we encountered a new issue. We have amplitude as one of the destinations and we run rudder using docker images. We found out this issue that rudder server stoped running in middle while rest (postgres db, rudder transformer) were working fine and we didn't get any alerts around same. We had setup alerts on grafana using metrics that rudder emits like : recovery_mode_normal also mentioned in the documentation https://docs.rudderstack.com/administrators-guide/monitoring-and-metrics Can you please help us with metrics to track health on individual basis for rudder server and transformer
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  • f

    freezing-agent-68538

    01/20/2021, 9:58 PM
    Also wanted to know tweaking which params in config.toml would help us control the batch per second/event per second/event per batch that we send to amplitude, amplitude is throttling a lot in our setup with events arriving 1 and a half hours later. Can you please help us with that too..
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  • s

    shy-finland-20858

    01/21/2021, 12:23 PM
    hello is there any issue with Postgres destination? from yesterday i 'm not getting data
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  • s

    stale-oyster-18832

    01/21/2021, 8:29 PM
    Hi all! I’m looking into using Rudder in our infra. We would want to host the infra ourselves (k8s) and integrate with existing segment code. I’m confused as to whether we would have a way to transform messy-segment definitions + merge with warehouse data in the self hosted version?
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