Hi all, could anybody in the engineering team comment on the lack of support for go modules in the client SDK library. Is this functionality on the roadmap? I’d like to generate a client for the API if not

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Hi RudderStackers, I hope you are all doing well. Here is our problem: We have been using RudderStack about 1.5 years and for the last two days, we are now getting guids where we used to get ids for our Pipedrive resources (deals, organizations, persons). --------------------------------------------------------------------------- Here is our configuration: We use the Enterprise version of RudderStack -Source: Pipedrive -Destination: SQL Server in Azure --------------------------------------------------------------------------- Details about the guids: As an example, when I look at the deals that come in to SQL Server, I see guids for the ids (picture 1). Deals are one of the resources that are being integrated with SQL Server (picture 2). This was not occurring before 12/4/2022 (this query results in an empty set): select update_time, id deal_id, * FROM pipedrive_deals WHERE try_cast(id as bigint) is null and update_time < DATEFROMPARTS(2022,12,4) order by 1 desc; All resources from Pipedrive appear to be doing this (e.g. organizations). If we look at any resource before the 4th of December, we see bigints for the id datatype (picture 3). When I perform postman checks to confirm that the Pipedrive api version 1 is returning bigints and not guids, I see bigints returned: https://api.pipedrive.com/v1/deals/24451?api_token=blah_blah_blah_token { "success": true, "data": { "id": 24451, "creator_user_id": { "id": 9450711, "name": "Jane Bobby Doe", "email": "jbobbydoe@rft.com", "has_pic": 1, "pic_hash": "d83a2e0bc9913cbc7ee9dace3bc60d64", "active_flag": true, "value": 9450711 }, … Consequently, I think something is going wrong with the interface. Has anyone seen this and does anyone have direction on how to fix this? Thanks, Patrick

Hi! We're using the

group

call and sending it to Posthog. However, none of the

track

events that users are associated with are getting associated with the groups. Do we need to explicitly send the group ID along with the track events, and what would an example payload look like?

Hello everyone! Our team is trying to setup BrazeCurrents to Rudderstack to Redshift and the official guide(https://www.rudderstack.com/docs/sources/event-streams/cloud-apps/braze-currents/) says we should do this with Braze representative. Braze representative enabled Currents connector on our Braze acc and said that all next steps should be done by us manually. I can not find how exactly should we add Braze Currents source in rudderstack as only regular Braze source is available. Could you help us with this, please?

Hello team, During sync-up between Zendesk->Resdshift the

users: error in page response from blendo taskId: xxxxxx, error: Forbidden: You do not have access to this page. Please contact the account owner of this help desk for further help error

is being thrown out. Do you have any idea why this is happening? Thank you in advance for your help

Hi there support 🙂 I'm trying to get my arms around RS for our team and I've got a couple questions regarding warehouse destinations. Do I understand correctly that anytime an event payload has a property where there is a corresponding column in the the warehouses schema, the value there will automatically be written?

Hello there! Were any changes made to the pipedrive-bigquery connector yesterday about 4am UTC? We've noticed that the field ID in the tables deals, persons and activities, which were integer numbers representing the pipedrive deal ID, are now being synced as hashes. Thanks in advance for any help you can provide

hello, we're testing out the amplitude destination and the python sdk as a source. It looks like historical events are not appearing correctly but just appearing as the time amplitude has received the event vs when the event actually happened? the python sdk passing in timestamp of

'2022-11-19 15:20:30'

then looking at the received data in amplitude:

"event_time": "2022-12-08 16:27:36.495000",

(today)

I’m trying to set up writing back to snowflake and the setup requires S3 storage, assuming for snowpipe. My team’s question, is there a way to write directly to snowflake?

Hello! I’m trying to create Reverse ETL pipeline from clickhouse to mixpanel. Clickhouse as source has been connected successfully. But when I try to add Mixpanel as destination I cannot continue after mapping step. Button “continue” is a bit shadowed and not active. Also there is no warnings or something like this. What am I doing wrong?

Hi there, I found that we use cloud mode to GA4, there is no session instead, and checked Bigquery data (GA4 linked), all event missing ga_session_id. it seems a bug for me

Hi! My question relates to completely on-prem installation (both control plane and data plane are on-prem). I'm testing rudderstack by sending events from python sdk. When I've tried to send 1K events as follows

for i in range(1000):
    rudder_analytics.track('developer_user_id', 'Simple Track Event', {
      'event_number': str(i),
      'sender': 'marat-jupyter'
    })

I've got many errors saying

INFO:backoff:Backing off send_request(...) for 1.0s (requests.exceptions.MissingSchema: Invalid URL '[here goes my data-plane url]/v1/batch': No schema supplied. Perhaps you meant http://[here goes my data-plane url]/v1/batch?)

Can you give me a hint what causes this exception? Maybe I should put not only dataplane URL but also suffix it with v1/batch or what? Many thanks in advance

Hi there, I’m curious if I am understanding something correctly. Destinations can only have a single transformation applied to them at any time. So if you want to perform multiple transformations on an event you would need to do all of them in a single transformation. Also, to that end, if you’re wanting to perform specific transformations based on what might be the event’s source, you’ll need to use

metadata(event).sourceId

to essentially check whether or not to perform a transformation. Do I understand that all correctly?

Hey team, we started experiencing an issue today with Rudderstack where all server pods are in a CrashBackLoop, error logs are things such as

panic: driver: bad connection [recovered]
	panic: driver: bad connection [recovered]
	panic: driver: bad connection

WARN	warehouse/warehouse.go:1258	Failed to setup WH db tables: Error while getting destination driver for migrator: try lock failed in line 0: SELECT pg_advisory_lock($1) (details: driver: bad connection), retrying after 546.110484ms

panic({0x1d0d520, 0xc00003b160})
	/usr/local/go/src/runtime/panic.go:838 +0x207
<http://github.com/rudderlabs/rudder-server/gateway.(*HandleT).dbWriterWorkerProcess(0xc000317b00)|github.com/rudderlabs/rudder-server/gateway.(*HandleT).dbWriterWorkerProcess(0xc000317b00)>
	/rudder-server/gateway/gateway.go:338 +0x3fa
<http://github.com/rudderlabs/rudder-server/gateway.(*HandleT).initDBWriterWorkers.func1()|github.com/rudderlabs/rudder-server/gateway.(*HandleT).initDBWriterWorkers.func1()>
	/rudder-server/gateway/gateway.go:257 +0x1d
<http://github.com/rudderlabs/rudder-server/utils/misc.WithBugsnag.func1()|github.com/rudderlabs/rudder-server/utils/misc.WithBugsnag.func1()>
	/rudder-server/utils/misc/misc.go:1260 +0x70
<http://golang.org/x/sync/errgroup.(*Group).Go.func1()|golang.org/x/sync/errgroup.(*Group).Go.func1()>
	/go/pkg/mod/golang.org/x/sync@v0.0.0-20210220032951-036812b2e83c/errgroup/errgroup.go:57 +0x67
created by <http://golang.org/x/sync/errgroup.(*Group).Go|golang.org/x/sync/errgroup.(*Group).Go>
	/go/pkg/mod/golang.org/x/sync@v0.0.0-20210220032951-036812b2e83c/errgroup/errgroup.go:54 +0x8d

Hey everyone. Got a query/question about how we're tracking pages in combination with GA4/MixPanel and would be amazing if someone could help. So we load Rudderstack on our site and then RS loads a GA4 destination and also Mixpanel. We want to track page views in Mixpanel so we make page() calls. I assume calling this plus having GA4 loaded will cause duplicate page views? So I know there's an option to block page view events for GA4 so I enabled that. The issue is, the page() call isn't being totally reliable and we're getting inconsistent data through. We made some assumptions that maybe it was people not accepting the cookie banner or maybe navigating too fast away from the page so we enabled the beacon API option but we're still seeing similar issues. For now until we find out why the page() call isn't always being made, is there a way to still call page() so we get at least some data in to mixpanel BUT rely on GA4's native page tracking but still avoid duplicate/unnecessary page calls to GA4. I know there's a whitelist event name option but I assume it's simply for events and not events types like page etc

Hello, I created an account https://app.rudderstack.com/ and Source and Destinations and started to use rudderstack in test mode, but after a while the error gateway gateway/gateway.go:1194 IP: -- /v1/track -- Response: 401, Invalid Write Key. The Write Key is valid for a while, I just can’t figure it out?

Hi there, we found the newest SDK will miss user_agent fields, like 50%

HI guys, I hope your are good. Here, we are trying to set the option

WEB SDK settings

, but we are facing the following error:

index.js:7 [handleError]:: "[Analytics] 'integration.init()' failed :: Clevertap_RS :: Cannot read properties of undefined (reading 'push')"

in our application. And the events are not being sended to Clevertap destination. We are currently using the

2.20.0

rudder-sdk-version Please, can you provide some help?

Hi guys, I'm trying to debug our completely on-prem installation of open-source rudderstack version. We have 32 instances in the cluster. I see some postgres nodes have a lot more data than others and what is particularly interesting is that they have a lot of rows in gw_jobs_xxx tables (like millions) and no or a very few rows in gw_job_statuses_xxx table. I know these 2 tables should have the same numbers so xxx in both cases is the same number. So, how is that possbile? In plane English it means that we have jobs in the table but don't have their statuses. Maybe statuses were never written? Or they were archived earlier? Or something else? Could you suggest what should I look for any this situation?

Hi! I'm currently working on getting some events instrumented via Rudderstack for our website built in Webflow. You all wouldn't have any blog posts or docs handy that might help me tackle this task, would you?

The UTM properties on the URL don't seem to be getting picked up in GA4 when using

page()

calls. GA4 is running in device mode. The UTM params show when using a raw GA4 tag (not using RS with page function). I saw mention of UTM having to be tracked manually but that seemed to only be for GA (not GA4) and I assume only for Cloud mode.

Hello! • Does anyone know what the difference between

context_page_url

and

context_page_tab_url

on the pages warehouse table is? (couldn't find any docs defining what a

context_page_tab_url

would be) • Does anyone know if we can pass a channel value in a track event call using the Python SDK? I ask because any events from that call passing through into our warehouse have a channel value of null.

Hello! I have an issue with a event property showing up in snowflake as a varchar when it should be an array. Can you help me figure out how to fix it?

Hello, I am trying to get app_crash event from AppCenter as source to RudderStack. However, I keep getting test failed result like this https://prnt.sc/kmTeJTxGqgfG , although all the setup is correct. Can anyone help me with this? I already test from real application: there are crash from the app, but there is no event sent to RudderStack

Hi, I am integrating Braze with Rudderstack and I am working in device mode. I haven’t found in the docs how I can turn off the Braze logs in the console. I found something on the Braze documentation, which works but is there a way to turn logging off directly from the rudderstack integration? I havent found anything in the web pane nor in the `loadOptions`: the logLevel option does not offer such an option (only WARN, INFO, DEBUG). I am talking about these logs:

Hello Rudder Team 👋 There is one weird thing with the OneTrust integration supported by the native javascript SDK : It matches category names (and not ids/custom ids). The problem is that category names are localized in OneTrust app. So for exemple for a given destination I need (in the destination config) to add both categories : “Performance Cookies” (en) AND “Cookies de performance” (fr) in order to work. This can come quickly very hard to maintain as you need to add the same translated category for dozens of languages… Maybe I am missing something ? Do you have an open topic on this ? Thanks 🙏

Afternoon all; Have there been any issues with the salesforce integration in the past few days? Ours seems to have gone a bit wafty matching only 3 integers of a multi integer id and updating records incorrectly SEVERELY affecting our salesforce database!

I was wondering if anybody has some into RudderStack specific cookies changing on every request. I am trying to debug an AWS CloudFront cache miss issue and they seem to think it’s due to the RudderStack cookies. https://github.com/aws-amplify/amplify-hosting/issues/3192

I took a quick peek at your website <https://scribble.art> and it looks like cookies like rl_group_id and rl_group_trait may be changing on every request. If so, this causes a distinct Cache Key to be generated for each combination of URL + Cookies causing a cache miss everytime.

Consider scoping your Cookies to specific paths only. It looks like all of them are always sent to the server because their scope is /. But if you limit them to only your API routes for example, or wherever you use them server side, then you won't pay the penalty for static assets.

Hey everyone. Does Rudderstack run the

alias

method automatically when we run the

identify

call for the first time in order to join the

anonymousId

with the

id

we selected in the

identify

call? Or do we need to do this ourselves? That is, we need to get the anonymous id generated by Rudderstack, and then call

alias

joining both the anon id and the real user id. I got confused because mentions it like that, but the warning callout in this section of the docs mentions another thing. Could you expand on how this works out? I'd appreciate it