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How do I get AIQA to analyze a call in the call hi...
# ❓・ai-evy-support
c
@AI Evy How do I get AIQA to analyze a call in the call history that wasn't analyzed by the AIQA? Can't remember where I saw the option to run the call through AIQA.
a
Thanks for tagging me @Codyx. I'll look through relevant sources and get back to you shortly.
### Answer Based on the available documentation, I don't have specific information about manually rerunning post-call analysis through the dashboard interface. However, there's a relevant discussion in the Discord community where a user mentioned being able to "manually rerun" analysis [(1) ]() . This suggests the option exists, but the exact location or method isn't detailed in the official documentation I have access to. The post-call analysis feature automatically analyzes customer conversations after they end [(2) ]() . If a call wasn't analyzed, one common reason is if you have data storage settings configured to opt out of recording - in that case, post-call analysis won't run automatically because Retell won't store or process the data post-call [(1) ]() . For the specific steps to manually trigger analysis on a call that wasn't analyzed, I'd recommend: - Check out these potentially useful sources: [Post Call Analysis Overview]() - Visit [Documentation]() Would you like me to try to provide a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Post-Call Analysis](https://discord.com/channels/1186424376300679209/1339583616665255968) [[2] Post Call Analysis Overview](https://docs.retellai.com/features/post-call-analysis-overview) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.