Hi, I'm having an issue adding a Transfer Call function to my agent. When I click Add in the Functions section, fill out all the settings (name, description, routing, transfer type, SIP method, etc.), and click Save, the dialog closes but the function never appears in the list. No error message is shown.
What I've tried:
- Multiple browsers (same result)
- Clearing cache / incognito window
- Hard refresh after saving
- Creating different function types
Setup details:
- Agent: Receptionistv2 (Single Prompt type)
- Phone number: Custom telephony SIP trunk
- Agent is published and active, inbound calls work fine
- I'm trying to add a Cold Transfer function using SIP INVITE with Dynamic Routing
Is there a known issue with adding functions right now, or is there something I might be missing? Happy to share screenshots or my org ID if that helps.