### Answer Post-chat analysis data should populate automatically after a chat ends without requiring a manual rerun. [(1) ]() A few things to check: 1. Data storage settings — If you have opted out of recording/transcript storage, post-call/chat analysis will not be generated automatically. [(2) ]() Make sure your

data_storage_setting

is not set to

basic_attributes_only

. [(3) ]() 2. Calls with no conversation — Post-call analysis fields are not populated for calls/chats that were not connected or where no conversation took place. [(1) ]() 3. Webhook timing — Post-chat analysis data is only available in the

chat_analyzed

webhook event, not in

chat_started

or

chat_ended

. [(4) ]() If you've confirmed these settings are correct and the issue persists, this may be a bug worth reporting to the Retell team.

​ To learn more, see the sources I considered: [[1] Post Call Analysis Overview](https://docs.retellai.com/features/post-call-analysis-overview) [[2] Post-Call Analysis](https://discord.com/channels/1186424376300679209/1339583616665255968) [[3] Update Chat Agent](https://docs.retellai.com/api-references/update-chat-agent) [[4] Discord message from @keshav3 on 2025-01-30](https://discord.com/channels/1186424376300679209/1186462578310910112/1334444968156332126) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.