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if I use the api to update the general prompt whil...
# ❓・ai-evy-support
p
@AI Evy if I use the api to update the general prompt while someone else is on a call will it cause a problem?
a
Thanks for tagging me @punk8357. I'll look through relevant sources and get back to you shortly.
### Answer I don't have explicit documentation on what happens to active calls when you update the
general_prompt
via the API mid-call. The API documentation shows you can update the Retell LLM configuration including
general_prompt
using the Update Retell LLM endpoint [(1) ]() , but it doesn't specify the behavior for calls already in progress at the time of the update. Typically, ongoing calls use the configuration that was active when the call started, but I can't confirm this definitively from the available sources. Check out these potentially useful sources: - [Update Retell LLM]() - [Documentation]() - [Hire certified Retell partner]() Would you like me to try to answer generally based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Update Retell LLM](https://docs.retellai.com/api-references/update-retell-llm) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.