### Answer For a luxury car dealership chat agent, you have a few agent type options in Retell AI: Agent Type Recommendations: - **Single/Multi Prompt Agents**: Good for simpler interactions where you apply prompt engineering principles directly in your prompts [(1) ]() - **Conversation Flow Agents**: Better for complex tasks with multiple decision branches, 5+ tools, or state management requirements—use prompt engineering principles within individual node instructions For a dealership handling lead qualification, appointment scheduling, and inventory inquiries, Conversation Flow may be ideal if you have multiple decision branches (more than 3-4 conditional paths) or need to coordinate several tools Getting Started Tips: 1. Create a new agent in the Dashboard and explore the pre-built templates—these demonstrate best practices for various use cases 2. Use sectional prompts for better organization. Structure your prompt with sections like Identity, Style Guardrails, Response Guidelines, and Task Instructions 3. For tool calling (e.g., checking inventory, booking test drives) , define explicit trigger conditions in your prompts—specify exact words/phrases that should trigger each tool Testing Your Agent: - Use the LLM Playground for rapid iteration and debugging during development [(2) ]() - Use LLM Simulation Testing for quality assurance with predefined scenarios - Test with actual Web/Phone calls for final production validation I don't have specific YouTube video links in the available sources, but the Dashboard templates and documentation at [Prompt Engineering Guide]() are excellent starting points.

​ To learn more, see the sources I considered: [[1] Prompt Engineering Guide](https://docs.retellai.com/build/prompt-engineering-guide) [[2] Testing Overview](https://docs.retellai.com/test/test-overview) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

### Answer To find conversation flow templates: 1. Go to the Dashboard [(1) ]() 2. Create a new conversation flow agent 3. Select a pre-built template to get started The templates are available directly when you create a new conversation flow agent—you'll see template options to choose from during the agent creation process. Once you select a template, you can view all available options within the Dashboard, including details on latency implications and estimated cost. Modify the template to fit your luxury car dealership needs—all changes are auto-saved.

​ To learn more, see the sources I considered: [[1] Conversation Flow Overview](https://docs.retellai.com/build/conversation-flow/overview) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.