​ To learn more, see the sources I considered: [[1] Step 1: Configure global settings](https://docs.retellai.com/build/conversation-flow/global-setting) [[2] Importing Elevenlabs Voice : Error](https://community.retellai.com/t/importing-elevenlabs-voice-error/508) [[3] Discord message from @bxmisael6250 on 2026-01-31](https://discord.com/channels/1186424376300679209/1186462578310910112/1466960785556115716) [[4] When adding a voice: Resource Not Found](https://community.retellai.com/t/when-adding-a-voice-resource-not-found/728) ​

### Answer Yes, you can bring in custom voices from ElevenLabs, including cloned voices. In the voice selection dropdown, you can add voices from the ElevenLabs community or clone voices by clicking "Add custom voice." [(1) ]() However, there are a few important things to note: - Retell manages ElevenLabs integration internally—you cannot bring your own ElevenLabs API key. [(2) ]() - Not all ElevenLabs voice IDs are recognized or available for custom use. Retell only supports a subset of ElevenLabs voices, and some voices may need to be whitelisted on Retell's side. [(3) ]() - There's a limit of 100 custom voices per account. [(4) ]() If you've cloned your voice in ElevenLabs and want to use it in Retell, you would add it as a custom voice using the

provider_voice_id

from ElevenLabs. [(2) ]() If you encounter a "Resource Not Found" error, the voice may not be enabled on Retell's side and would need to be whitelisted. [(3) ]() For issues with specific voice IDs not being recognized, contact support@retellai.com. [(4) ]()

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.