Jeremy
01/19/2026, 8:13 PMAI Evy
01/19/2026, 8:13 PMAI Evy
01/19/2026, 8:13 PMAI Evy
01/19/2026, 8:13 PMpost_call_analysis_data field:
json
"post_call_analysis_data": [
{
"type": "string",
"name": "customer_name",
"description": "The name of the customer.",
"examples": [
"John Doe",
"Jane Smith"
]
}
]
The post-call analysis supports variable types including string, and you can specify a description and examples to guide extraction.
Note that the LLM will try to fill these variables, but there's no guarantee all fields will be populated. [(3) ]()
So to summarize: Extract Dynamic Variables = during call; Post Call Analysis Data = after call ends.AI Evy
01/19/2026, 8:13 PMJeremy
01/19/2026, 8:51 PMAI Evy
01/19/2026, 8:51 PMAI Evy
01/19/2026, 8:52 PMAI Evy
01/19/2026, 8:52 PMAI Evy
01/19/2026, 8:52 PM