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# citrix-vads
Slackbot
02/17/2023, 9:45 AMThis message was deleted.
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dready
02/17/2023, 10:18 AMGeneric USB redirection might be enabled on the endpoint side. Disable it and make sure the headset gets detected and is working on the endpoint itself.
k
Kris C
02/17/2023, 11:02 AMHi Rene,
Headset seems responsive and sounds well when audio played direct through the endpoint.
I've disabled Generic USB, rebooted and retried. Pretty much the same. I lost the "devices" tab in CWA so couldn't really see how it was handling the device when I did this.
Really wish all my endpoints had windows on them 🙂
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dready
02/17/2023, 11:05 AMAre those IGEL endpoints?
k
Kris C
02/17/2023, 11:08 AMNoTouch - Stratodesk
Kris C
02/17/2023, 11:10 AMIm going to reach out to their support and see what they come up with.
Kris C
02/17/2023, 11:10 AMCheers for your help
d
dready
02/17/2023, 11:10 AMmaybe worth to check with them and see if there is a newer firmware available
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