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# citrix-vads
Slackbot
02/17/2023, 8:19 AMThis message was deleted.
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Ray Davis
02/17/2023, 11:59 AMHmmm does this happen with other office products? Seems to be something with office token perhaps. You reset the profile then it pull down an updated token in the profile. Guessing here but delete these locations and see what happens.
AppData\Local\Microsoft\IdentityCache
AppData\Local\Microsoft\TokenBroker\cache.
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Nick Pylarinos
02/19/2023, 10:26 PMI was thinking the same, ill run that past the customer - ill make sure their not syncing these paths back to their FSL profiles
Nick Pylarinos
02/19/2023, 10:26 PMI didnt have much time to look into it and had a mind blank as to the paths M365 uses to store tokens
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Ray Davis
02/19/2023, 10:37 PMSame here but I found it in another thread