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# citrix-vads
Slackbot
02/17/2023, 10:42 AMThis message was deleted.
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Ray Davis
02/17/2023, 11:42 AMI have never seen that before.
Ray Davis
02/17/2023, 11:47 AMGuessing based on google
https://discussions.citrix.com/topic/413582-3dconnexion-spacemouse-space-pilot-keys-ctrl-alt-esc-are-not-working-in-a-citrix-virtual-apps-and-desktops-19091912-ltsr/
https://support.citrix.com/article/CTX318804/3dconnexions-spacemouse-enterprise-display-not-working
https://www.reddit.com/r/Citrix/comments/g6in62/3d_connexion_space_mouse_on_citrix_remote_pc/
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Robert Berggren
02/17/2023, 12:02 PMThank you Ray, but that's about what I found myself. The mouse is redirected correctly otherwise I believe. Do you know if you have to fiddle with VID and PID's and so on?
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Ray Davis
02/17/2023, 12:12 PMI would definitely pass the vid and pid through. Especially if it’s being a pain.
Ray Davis
02/17/2023, 12:13 PMI suspect it’s using the generic USB approach as well?
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Robert Berggren
02/17/2023, 9:18 PMIf you by generic mean no driver so no, the 3DXware drivers are installed in the image. I believe that this specific mouse is not supported fully. 😞
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Ray Davis
02/17/2023, 9:30 PMLook on the devices and see if it says generic or optimized.
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Robert Berggren
02/18/2023, 9:31 PMOk, I will look for that, thanks Ray!
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Marco Hofmann
02/20/2023, 1:30 PM@Marco Klose Knows about stuff like that I guess.
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Robert Berggren
02/20/2023, 2:12 PM@Ray Davis seems to be generic.
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Ray Davis
02/20/2023, 2:13 PMDoes it give you an option to switch to optimized on the right? Just curious if it will change the behavior of how the device works within the ctx session.
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Robert Berggren
02/20/2023, 2:29 PMNo, it doesn't.
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Ray Davis
02/20/2023, 2:59 PMOkay, looks like generic it is.
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Robert Berggren
02/22/2023, 2:08 PMYeah I guess so! Thanks for your help.
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