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# _general
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p
High DPI endpoint?
d
k
Not really. Endpoints use 1980x1080. Standard configuration.
This happens during a new login only. No disconnected sessions.
f
Check firewall rules related to AppX and set DeleteUserAppContainersOnLogoff reg key if needed
d
I'm pretty sure one or both of the settings in the screenshot below fixed that issue when we first rolled out 2019 / 1912 VDAs.
i
what Francois-Xavier said also, try re register the start menu, from elevated powershell prompt run this, if shows error run again and keep doing until no error (reboot and try again if can’t get no error), reboot once done: Get-AppxPackage -AllUsers Microsoft.Windows.ShellExperienceHost | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
k
@François-Xavier Rigaud , @Dennis Parker, @Ian Noble thank you very much for your suggestions. After having a deep analyze I found that TCP port was blocked. No issue when using same MCS pool on other vlan.
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