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# _generals
Slackbot
08/12/2022, 10:25 AMThis message was deleted.
j
Justin Davis
08/12/2022, 12:54 PMDo you have msra.exe in the registry list of CtxHooks?
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Balint Oberrauch
08/12/2022, 6:50 PMnope, but not having any issues without this KB
Balint Oberrauch
08/12/2022, 6:51 PMMS Ticket is open
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Justin Davis
08/12/2022, 6:52 PMAll of our Helpdesk staff run with:
Justin Davis
08/12/2022, 6:52 PM[HKEY_LOCAL_MACHINE\SOFTWARE\citrix\CtxHook]
"ExcludedImageNames"="msra.exe"
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Balint Oberrauch
08/16/2022, 2:16 PMit's not the KB, but CVAD 2206. excluding msra.exe from citrix hooks made no difference, but I'm not alone 🙂
Balint Oberrauch
08/16/2022, 2:16 PMBalint Oberrauch
09/05/2022, 8:52 AMfixed by adding RAServer.exe to the exclusion list
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