Hi everyone, For the last couple of months we've b...
# _general
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Hi everyone, For the last couple of months we've been having some very odd behaviour for users that are getting printers provisioned by a citrix policy. It seems that the only users afflicted are those that have had the policy by which their printers are provisioned with changed. The issue essentially being that the printer spooler continuously crashes/hangs whenever they open the printer selection window. This seems to have only happened after upgrading the citrix infrastructure from 2203cu5 to cu7 and i'm starting to think i might've borked or missed something entirely. We've already opened a ticket in both MS and citrix, whilst MS has indicated the issue being the universal printer provider process being the cause, citrix support hasn't yet found the cause. Today whilst checking the documentation again i noticed that the profile management upgrade page also mentions the upgrade of the adm/admx files in the AD, am i reading this correctly? https://docs.citrix.com/en-us/profile-management/2203-ltsr/upgrade-and-migrate/upgrade