I have an weird issue that i am hoping i can get some guidance/help with, starting on Tuesday when users print from Citrix the jobs are pausing and the user has to hit resume to get the job to to print. The printers are managed on the endpoint side with PrinterLogic and supposedly they have always used the HP PCL6 Universal Drivers. The endpoints are also being managed by Intune and most are Azure joined only. Citrix is configured to only use the Citrix universal print drivers and we are not allowing any drivers to be installed. On the Citrix side it is affecting different OSes, different VDA versions, both persistent and non-persistent, one image was patched recently but others had been patched for a couple weeks. We have not made any changes to policies or gpos related to Citrix. The only workaround we have found is to replace the HP universal drivers with the printers actual driver. Of course nobody is owning up to making any changes and like i said i am not aware of any changes on the Citrix side. Before I waste half the day waiting in the Citrix chat to get nowhere i thought i would ask all the great minds here what i am overlooking or missing. should i add PCL6 to the driver perference policy as right now it’s set to the default?