World of EUC

Has anyone had reports of users being unable to connect to RDS gateway/hosts lately? Some of my users have been reporting that for the last week or so.. like they have to try 5-10 times then it'll let them in. Curious if a recent windows update might've started this behavior

Check for RDS licensing issues.  I have had a ton of problems with newer machines checking out their licenses.  Also if machines were cloned without new sids that can cause connectivity issues.

I'll check licensing server.. wouldn't be a clone issue in this case as we havent been doing that

Just had another user call. "there was a problem connecting to the remote resource" is the message they get, and while we were on the phone, she was able to connect.. said she was trying for about 5 mins prior to calling.

Anything in the RDS server event logs?  Are they all taking users?  Or is one more busy than the others.

I've been scouring logs but no smoking gun that I'm finding. The broker should be load balancing the users as they sign in

I havent HEARD from all users, but when I ask they're like "oh yeah, took me 3 tries this morning"