We have an issue where users are not getting a rds license on servers with wem active. 2019 and 2022 os. Using the same image, but uninstalling the wem agent and the users get rds license again. Have anyone had similar issue and been able to resolve it?
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jvitech
10/21/2025, 10:51 AM
👀
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James Kindon
10/21/2025, 9:42 PM
@Anthony Shi was this tracked down - I feel like we saw this previously around the place but it's not captured in any known issues documentation
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Brede
10/22/2025, 5:47 AM
I think have seen this before at a previous employer, but I don’t think a solution was ever found. We created a Citrix support case, but they found no issues and pointed to Microsoft. It eventually just fizzled out without any clear resolution if i remember correctly.
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Sharp Guo
10/22/2025, 1:17 PM
thanks for the information! we will check it soon.