Looking for advice, we found that the very first user to log on to a server after it has been rebooted has a much longer logon sequence of several tens of seconds at "Please wait for the Citrix WEM User Logon Service". Users who log on afterwards are not affected.

Hi, when using the GPO's in WEM after some time I keep getting this error: Unable to show settings configured in this GPO due to an error. The settings you configured will still function normally. However, if you edit this GPO, those settings will be lost. When editing the GPO all older settings get lost.

Anyone see the WEM Infrastructure Service going wild, constantly filling up the logs with warnings saying “Updating Agent Information…” and “Retrieving Agent Configuration for Configuration Set xxxx….” and “Updating Agent Statistics…” etc. Haven’t been able to find any known CTX articles on these events. Have several WEM infrastructure servers stood up - some are doing this, some are not. Given many of these messages seem to talk about statistics and “Agent Information” I was wondering if the WMI performance counters needed to be reset of the image in play. Anyone seen something similar? Event ID for all the various message is 0.

I see a Citrix WEM Agent User Session Utility log in our %userprofile%, we have debug on. I can't seem to find any documentation on the contents/purpose of the log, but I do see group policy filtering logged here. Does anyone know what else would write to this log?

Twice in our environment, WEM has been installed on the Win10 MCS master image and something has removed the service and the complete program files directory. only thing that remains is the entry in appwiz.cpl. could something like crowdstrike be doing this? i'm at a loss

I have a problem with Citrix cloud wem backend and 2411 wem agent. Hide disks is not set in the wem console but he hide and lock the disks in user context. Anyone else see this behavior in Citrix cloud wem backend?

I was hoping this was fixed in 2503. But no. Can we get this configuration utility recompiled with the ability to resize the window please?

Was testing out the new WEM and noticed that anything on Backups and Restores was erroring out. Rolled back, and saw the same problem. It ended up being an additional folder had been added into the WEM_Storage folder for the WEM Web Console caused it to error out. (Was when I was creating my easy CVAD setup process) Once I removed the extra folders it worked fine. So if you see any errors and see your backups missing check the contents of that folder.

We are exploring Citrix WEM as an alternative for our current workspace solution. I'm kinda struggling on the following example: In Outlook there are certain plugins that we don't want for certain AD groups. With our current workspace solution we can modify registry keys at application launch linked to AD groups. I've found the following and i want to know is this the best practice to receive the result • Create a Registry Action: You can create a registry action in WEM that applies the specific registry key. • Assign the Action to an AD Group: Use WEM's assignment rules to target the registry action to the specific AD group. • Application Filtering: Ensure that the registry action is applied only when Outlook is launched by using application-specific filters.

Look at external tasks/triggers. the reg action you see in the actions section would be applied to everyone or a user/session based filter, not to a process start (if I recall correctly), but overall yes WEM can handle this.

Testing out 2503 in my lab. Windows 11 was giving me issues from the previous image, so I deployed a new Windows 11 Insider build. Everything seems to be working great, except the WEM vuemuiagent doesn't seem to launch for any admins other than the one that installed it. I checked and it is set to run for administrator in the settings. I even put a shortcut in the run key, and it still doesn't seem to kick off. I can manually launch it in the session and all seems to be fine. On my Server 2025 image it seems to work fine.

This is driving me nuts... I've tried several ways but still getting the same error Unable to import GPO into Workspace Environment Management service - Invalid Zip file

So I have been rolling AppLocker out to more people with WEM. However parsing the WEM logs to get false positives to add to my config is a PITA. So with the help of CoPilot AI (not sponsored) I created a powershell script that can read WEM reports for much easier review. Test it out, and let me know what you think. https://www.jeffriechers.com/wiki/wem-applocker-report-parsing/

Anyone ever seen an issue where WEM Agents don't detect new Configuration Sets? Working on migrating some machines to new configuration sets and some pick up the new set no problem. Others require a full uninstall and reinstall of the WEM agent to get it to detect the new set. We are using OU assignments.

Hello, I have a strange issue where WEM takes some time on applying filters when users are launching their desktops. I found in WEM log in my user test session these lines where we see a 4 minutes delay. 112907 Event -> MainController.WaitForDesktopIfRequired() : Waiting for Desktop... 113319 Event -> MainController.ProcessInitialEnvironmentCleanup() : Initial Environment CleanUp -> Disabled We are on Citrix Daas with WEM Service and WEM Agent 2504.1.0.1. Some of you had these issue ? Thanks

Hello, I wrote a question on citrix community forum but nobody approved the topic. Is this new ?

How do you move WEM Cache to the persistent MCS Cache Disk? With a simple GPO? BISF ADMX Templates seem to work only for PVS. Sure, I could also create a custom personalization script.

I can’t recall - is there a way to backup/restore Assignments? I think this may only be backed up in the configuration set, and you can’t restore a subsection in the configuration set, as I recall. ?

Am i tripping, or are we still pending these two sections being added to the Modern UI?

If we manage Configuration Set assignments via DaaS Machine Catalogs, do we still need to add the Machines to the directory object via AD any longer?

Aside from checking that the WEM services are running on the Agent side, how do you do basic checks to ensure it's configured. Just writing a health check script and cannot locate anything in the registry like UPM and FSLogix that will help me determine its configuration state.

Our transition from Server 2019 to Server 2022 published apps brought an odd artifact. VUEMUIAgent.exe puts this little black box on the corner of the screen with the published app sessions. Killing the process obviously kills the box, but any ideas why it is appearing?

Using WEM Applications/Start Menu configuration, can WEM Service be used to manage the Start Menu in its entirety? If we wanted only 3 folders with apps, can WEM do that? Or does WEM simply add the 3 folders to the existing start menu? Thanks

how are people getting rid of the system apps in win11/2025? Things like Terminal/Settings/Windows Security from the start menu? Been racking my skull trying to find those out

WEM - File Type Associations - HTTP/HTTPS for ServerFTA. Has anyone been able to get this to work since MSEDGE became a thing? Currently we use Default Association files and that works correctly. But have had MSEdge still taking over occassionaly. When we use WEM to attempt to set the default association, Windows throws an error and resets it back to MSEdge.

is it possible to do a file copy action only if the source is newer than the target with a condition? or is that better with something like running robocopy as an external command?

Can someone tell me what Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\WEM\Agent\VDAIntegrated is for? It seems by just reading this it should be set to 1 for enabled but WEM seems to work on VDAs when that is set to 0

Is there a methodology to manage assignments to multiple groups/users without filters/conditions? For example, i want to publish Notepad ++ to a Global Group and 3 named users and publish Putty to 4 Global Groups and 7 named users. Customer is coming from RES/Ivanti and they had this capability with them (Access Control/Identity). I can only see building an AD GG for each app.

Hello @Anthony Shi @Jian Song Why is it if we go to the WEM console from the URL https://xenapp.cloud.com/manage/webwem we do not see the download link for the utilities. But if we go via https://wem-production-ui.wem.cloud.com/ we do??