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# citrix-wem
s
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s
you can turn off the AD cache setting and try again. if it still doesn't work, enable the debug log and check the host&agent logs.
refresh the agent host setting to make sure the setting works.
• Enable agent to use cached domain search results. If enabled, the agent uses the cache for domain query results to improve performance and resiliency. The domain query results is cached up to seven days.
m
I turned off the AD cache setting and enabled debug logging. The service agent shows the long list of security groups but still only matches my account on my user ID and 'Everyone'. I'm going to try rolling back to 2309 and see if the problem goes away.
That was quick. Removed 2310, installed 2309, logged in, and now security groups are matching again.
s
got it. will try on my local env.
s
Do you have RODCs in your site?
m
I do not.