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# citrix-vad
s
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b
Just to understand the problem clearly, is it a Windows client on which this issue is being seen? Or another client platform?
f
I'm not sure I understand the question, it's a Chrome crash on the published desktop.
b
Apologies for the confusion. I was trying to understand if CWA for Windows was being used or CWA for Chrome to launch desktops where these crashes were being seen. Is there a customer case created for this that I can look into?
f
Not at the moment, I'm trying to find out if we're the only ones concerned. CWA doesn't seem to be a factor as I can reproduce in RDP.
b
Essentially, the issue you are seeing is ctxwebauthn hook is the faulting process. Is that the crashing process even in the RDP use case?
f
Affirmative, crash dumps are very similar.
b
Thanks. Let me try to reproduce this issue internally and see if we are observing something similar. If I'm unable to do that, please could you open a case and share the case info with me? I'll follow up on my end.
f
Of course, thanks
b
Hi Francois-Xavier, please could you create a support case and send me the details for the case. I'll follow up on it.
👍 1
f
I'm OOF until the end of the week. I'll make a note for Monday.
@saurabh.bisani (MyCUGC) I not able to DM you, can you tell me where to send the case number?
b
Hi, apologies for the delayed response. Not sure what the issue is with DMs. Please could you email it to me at [saurabh.bisani@cloud.com](saurabh.bisani@cloud.com)