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Embedded Liveboard Filter 404 error
# help
a
Austin Adair
01/21/2025, 11:38 PM
Hi TS Team, I hope you're doing well! We have a Liveboard embedded in our customer portal with row-level security enabled. While users are able to access and view the Liveboard without issues, they encounter a 404 error ("Not Found - The page you requested could not be found") when they try to click on the date filter. I’ve already reviewed their group privileges but didn’t notice anything that might restrict them from using filters. Is there something specific I should be checking or adjusting to resolve this? Thanks in advance for your guidance!
https://cdn.discordapp.com/attachments/1331407687522717769/1331407688067846184/Screenshot_2025-01-13_at_2.13.38_PM.png?ex=67918189&is=67903009&hm=49ef6e1c093dfa19f1402a1dc905a07a210d46c1907a69861a222c3fb42270ec&
a
Answer Overflow
01/21/2025, 11:38 PM
message has been deleted
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utsav.kapoor
01/22/2025, 3:08 AM
Hey
@Austin Adair
- Is the date filter created in thoughtspot or your application ? Can you send me a video of what you are seeing ?
a
Austin Adair
01/22/2025, 3:25 PM
the date filter is created in thoughtspot. Please see the attached video.
https://cdn.discordapp.com/attachments/1331407687522717769/1331645859753885779/Screen_Recording_2025-01-22_at_7.23.00_AM.mov?ex=67925f59&is=67910dd9&hm=d2d459643fa6910a11850a76ed745cc68d235e583c55552775b9f97604f006dc&
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utsav.kapoor
01/22/2025, 8:28 PM
@Austin Adair
- Can you DM me the following: 1. Clsuter URL 2. HAR File 3. Console logs. 4. Embed Code
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Austin Adair
01/26/2025, 6:23 PM
Sent
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