SAML Embedding error Thoughtspot embed community #help

SAML Embedding error

Jack

01/13/2025, 4:10 PM

Hi Guys, I'm just trying to get my application running with single sign on. I need it to seamlessly navigate to a liveboard within our react app but it seems to be producing some errors and redirecting to the sign in page. I have attached a screen recording of what happens when logging into the application along with the snippet of code I have and HAR files. I have also attached a screenshot of the security settings. Please let me know if you need any more information. Also should I be using EmbeddedSSO method or SAMLRedirect? Any help is much appreciated. Thanks, Jack.

saml-error

Jack

01/13/2025, 4:17 PM

it's worth noting as well if i'm already signed in on a seperate tab with an open session it works fine. This particular case was incognito. But same error appears if i log out of the thoughtspot instance

shikharTS

01/13/2025, 4:44 PM

Hey can you remove the HAR file from here? Might contain sensitive info and this is a public forum

shikharTS

01/13/2025, 4:53 PM

Have you followed all the steps given here? https://developers.thoughtspot.com/docs/saml-sso. I can see the error is

Copy code

{
  "code": 10000,
  "incident_id_guid": "50071682-8afd-4844-9adb-9f4a0d6c533a",
  "trace_id_guid": "6183611a-d391-4818-8851-4f56a0e18469",
  "debug": "[\"Target URL domain localhost invalid or not whitelisted benefex-dev.thoughtspot.cloud:443.\"]"
}

I see in the SS SAML redirect domain is empty. You might need to add localhost there..

Jack

01/13/2025, 5:08 PM

is there anything that stops me updating that? my user is an admin and whenever i try to apply i change, it says saved succesfully then does not update the value

shikharTS

01/13/2025, 5:30 PM

I don't think so. If it doesn't update the value, might be a config needs to be turned on.. Can you create a TS support case for this? The support team should be able to help you here.

shikharTS

01/13/2025, 9:46 PM

We are checking internally if localhost is even allowed in redirect or not. I might be due to https validation not working for localhost as being the reason. If required we might update the flag in the BE to make this work. @Vivek.Mishra1 should be able to provide you updates on the support ticket..

Jack

01/14/2025, 9:21 AM

thanks for the update, should i still raise a support case for the config setting or will vivek let me know? 🙂 thanks

Vivek.Mishra1

01/14/2025, 12:21 PM

I will reach out @Jack via support case

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