<@U036DQYQR0D> Interested to hear how you have see...
# general-qna-forum
u
@Harish Bhamidipati Interested to hear how you have seen companies successfully drive a culture of accountability and drive for results.
h
Thanks for the q, @[TSOW] Priya Bhatt It may sound too simplistic but a culture of accountability and drive for results can be built only when everyone trusts each other and is driven by a shared purpose. In more established/mature businesses, there are tools like OKRs which can help in driving results and the progress updates on OKRs can give a very unbiased view of where things stand and what people need to do. But unless people trust each other, the same tool of OKR can be reduced to a checklist, people might not feel empowered to ask for help when they are unable to make meaningful progress on their OKRs or fear being judged, and people could continue to confuse activity with productivity. When the org. purpose is clear and how each role and task contributes to furthering the company’s progress towards their purpose is clear, understood and shared by all, you’ll see ownership; people will come back and ask for OKRs to be modified, if need be; will be happy to seek help; will be ready to help even senior management when they’re stuck. This becomes especially true in young startups because they operate in such an inherently dynamic environment. But usually startups are built around one or two founder heroes (gender agnostic), there is information arbitrage (some deliberate and some inadvertent) and their word is gospel. This leads to a culture of accountability to a person rather than an objective/ company vision. There are no easy prescriptive suggestions to guard against this. Solutions will depend on individual situation and context. I’m hoping this answer enables you to think from first principles and understand the landscape before going ahead to think of the tools that will enable the kind of culture you want to build in an org.
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