Hello Folks, I am looking to implement performance management to have some Measurable KRA KPI in place from scratch for Teams like IT and Sales, What has worked well for you Please suggest

Hey @Sumeet Shevkani If you are just starting out with Goal Setting and PMS, it's best to keep it simple. SMART KPIs with designated owners & if possible contributors. We have seen companies evolve into OKRs & then a mix of KPIs (for BAU) and OKRs.

While designing the KRAs / KPIs - one of the things that provided me with a solid impact with the business was to have Linked KRAs.. So I started with Year Business Goals, with the CEO, who cascaded it to the Sales Team > Supply Chain + Enabling Functions. The support required for achieving the goals of the Foremost Department (CEO), would be the KRA / KPI of the Linked Department (Sales). KRAs can have Lead or Lag Indicators - A proactive PMS ensures that we track Lead Indicators wherever possible - so that action can be taken to achieve the goals, rather than analyzing why certain things could not be achieved. So 2 key take aways - 1. Have completely linked KRAs of all departments. 2. Try having Lead Indicators wherever possible.