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# questions
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Hey @ripe-book-6760, permissions can get quite complex, and are often quite hard to look into without seeing the complete picture. I would recommend you reach out to our support through the support widget (question mark icon), and we’ll be happy to take a closer look at this. We’ll need: • Support login access enabled. You can enable it by clicking your profile image > My Settings > Support login, and enabling the support login option • Explanation of the issue. What you posted here should be enough. Thanks!