https://solidus.io logo
Join Slack
Powered by
# support
  • b

    benmorganio

    11/11/2022, 5:56 PM
    Anywho, that's probably not the system that's in place for you at the moment.
  • b

    benmorganio

    11/11/2022, 5:58 PM
    What version of Stripe are you on?
  • e

    Edwin Cruz

    11/11/2022, 5:58 PM
    did you remove Confirm step from Checkout ?
  • s

    seandawes

    11/11/2022, 8:31 PM
    @Kurtis Look into the discarded orders.cc @Sean Denny (he/him) ?
  • s

    Sean Denny (he/him)

    11/11/2022, 9:30 PM
    You could be rolling the order back to a pre-payment state after capturing payment, due to some error in an after complete hook. That would capture the payment in Stripe but not be reflected by a matching payment in Solidus. Check what logic you have running in the after complete hook.
    👍 1
  • k

    Kurtis

    11/12/2022, 10:52 AM
    Hey all, thanks for your many replies and help.
  • k

    Kurtis

    11/12/2022, 10:54 AM
    I am not at all touching the after complete stuff, we basically reskin default Solidus and Stripe, but our implementation is based on the original frontend, not the newer one. It was something that just randomly started though. The site operated fine for 2 years, then out of nowhere started having these problems. Very weird
  • k

    Kurtis

    11/12/2022, 10:55 AM
    We use solidus_stripe 4.3.0, stripe 6.5, solidus 3.2.2
  • k

    Kurtis

    11/12/2022, 10:55 AM
    We have all the steps for checkout so not missing Confirm. It seems customers don’t get past that stage. Not all either, perhaps 30% experience the issue
    😰 1
  • k

    Kurtis

    11/12/2022, 10:59 AM
    Only stuff we have touched is HTML/CSS/JS. Would that cause issues? Should we perhaps rebuild our front end to match the new starter gem?
    w
    • 2
    • 3
  • s

    Sébastien Ternest

    11/13/2022, 11:45 AM
    Hey everyone ! Simple question, where do you type your bank details in order to receive payments ? I won’t use Paypal . Thank you very much !
    ✅ 1
    j
    w
    • 3
    • 5
  • f

    Felipe Araujo

    11/13/2022, 4:56 PM
    Hey everyone, does anybody know of an extension to register suppliers and link it to products? Example: I have two products of the same category but different suppliers, I would like to keep track of the suppliers I bought it in the first place to measure customer feedback (quality, acceptance, etc) based on supplier
    ✅ 1
    j
    • 2
    • 2
  • m

    Marie Lamoureux

    11/14/2022, 8:36 AM
    Hi, it's me again! I don't understand how to create an admin in production. I deployed my site on Digital Ocean. Anyone can guide me through that please ?
    ✅ 1
    n
    w
    • 3
    • 4
  • j

    José Garibotti

    11/14/2022, 9:21 AM
    Hello everyone ! I'm trying to update Solidus from
    3.0.8
    to
    3.1.8
    I followed the steps on the Changelog but I have some problems with the preferences. We have a class like this:
    Copy code
    module Spree
      module Calculator::CompanyAmount
        class FlatDefault < CompanyAmountCalculator
          preference :rate, :decimal, default: 25.0
          preference :fixed_amount, :decimal, default: 0.0
    
          preference :click_and_collect_rate, :decimal, default: -> { preferred_rate }
          preference :click_and_collect_fixed_amount, :decimal, default: -> { preferred_fixed_amount }
    
          preference :co_branding_rate, :decimal, default: -> { preferred_rate }
          preference :co_branding_fixed_amount, :decimal, default: -> { preferred_fixed_amount }
        end
      end
    end
    And when tryin to initialize it it can not access the
    preffered_rate
    (or
    preferred_fixed_amount
    )
    Copy code
    Failure/Error: preference :click_and_collect_rate, :decimal, default: -> { preferred_rate }
         
         NameError:
           undefined local variable or method `preferred_rate' for #<Class:0x000000012e280030>
           Did you mean?  preference_encryptor
    Did I miss something or are preferences not utilized correctly ?
    w
    • 2
    • 18
  • s

    Sébastien Ternest

    11/14/2022, 9:45 AM
    SOLIDUS_STRIPE PROBLEM Hello everyone ! I have a weird problem with solidus_stripe 4.3. When I type the command “bundle exec rails g solidus_stripe:install” as mentionned in the documentation https://github.com/solidusio/solidus_stripe , my cart just disappears ! Anyone here working with a rails 6.1.7 solidus app with solidus 3.2 who has solidus_stripe working ? Thank you very much !
    ✅ 1
    w
    p
    • 3
    • 18
  • k

    Kurtis

    11/15/2022, 9:28 AM
    Is it typical behaviour of Stripe to take payment prior to the confirm page, or is that something part of the old front end, but the new front end doesn’t do it?
    ✅ 1
    w
    • 2
    • 2
  • k

    Kurtis

    11/15/2022, 9:28 AM
    I know it’s always done it for the website, but just wondering if it’s what’s supposed to happen, and if it relates to my issue
  • k

    Kurtis

    11/15/2022, 9:28 AM
    I used to have a script that autoconfirmed the confirmation page to prevent user confusion
  • k

    Kurtis

    11/15/2022, 9:28 AM
    Not sure if anybody else has the same scenario?
  • m

    Marie Lamoureux

    11/17/2022, 8:37 AM
    Hi, I cannot upload images to products (in production). I get this error message 'Server failed to process the image'. I tried updating Solidus to 3.2.4 but it still doesn't work. I see different errors in my server logs:
    Copy code
    LoadError (Could not open library 'vips.so.42': vips.so.42: cannot open shared object file: No such file or directory.
    but I checked and I already installed vips - or:
    Copy code
    ActionController::RoutingError (No route matches [POST] "/")
    ActionController::RoutingError (No route matches [GET] "/.env"
    Any idea what I'm doing wrong?
    ✅ 1
    n
    w
    • 3
    • 4
  • s

    Sébastien Ternest

    11/17/2022, 10:17 AM
    Hello everyone ! My products images don’t show up in show page in production. I only have the thumbnails. However, it works on localhost.
    k
    w
    • 3
    • 2
  • o

    Omari Mubutu

    11/17/2022, 11:35 AM
    Hello everyone, i'm trying to use
    before_action :authenticate_spree_user!
    on my store controller but it renders unauthorized (solidus 3.2) as well as it say _redirected too many times on the browser. I'_m trying to authenticate customers before they can shop; is there another way of achieving this ??
    ✅ 1
    k
    • 2
    • 5
  • j

    jakemumu

    11/17/2022, 11:21 PM
    Hey! Quick question for the crew -- is there a way from a line item level to get an effective price of that line_item with consideration to both the line_item promo totals & the order level promo totals? It appears quite difficult because the line_item totals are added to the order level promos
    b
    • 2
    • 15
  • j

    jakemumu

    11/18/2022, 12:15 AM
    order promotions calculating BEFORE line item discounts and going wild
  • g

    Gabriel Guérin

    11/21/2022, 1:47 PM
    Add Tailwind to a Solidus store tutorial Hello everyone! I have been trying to add Tailwind to a Solidus store with no luck. Adding Tailwind the usual way you would do on any Rails app does not work, as Tailwind components do not display properly. Unfortunately, I haven't found any guide on how to achieve this. Basically, I would like to apply changes to Solidus' Starter Frontend using Tailwind. I have checked this repository (found on this GitHub issue) and compared it with my own code and I cannot find any difference with mine. Do you have any idea on how to achieve this? EDIT: Adding Tailwind's CDN to
    storefront.html.erb
    seems to work however (with the text being very small).
    ✅ 1
    w
    c
    +2
    • 5
    • 17
  • j

    jakemumu

    11/22/2022, 8:03 PM
    is there a simplistic way to get a line item discount to not stack on top of a line if it has an existing line item discount?
    ✅ 1
    c
    • 2
    • 15
  • r

    Rasna Shakya

    11/23/2022, 7:29 AM
    Hello, anyone here has implemented multi vendor paypal payment using solidus checkout flow?
    r
    w
    • 3
    • 17
  • b

    BFX462heo

    11/23/2022, 9:38 AM
    Hello everybody, Solidusers! I'm translating my Solidus store to French. It works fine, but I have a little problem with the order number. When I make an order in the english version of the store I can see this:
    ✅ 1
  • b

    BFX462heo

    11/23/2022, 9:40 AM
    But, if I make the new order in the french version I can not see the order number...
    ✅ 1
    k
    • 2
    • 10
  • b

    BFX462heo

    11/23/2022, 9:42 AM
    This are my files: controller, view and fr.yml...
    ✅ 1
1...272829...39Latest