Hi I m receiving this 400 error ``` error TypeError Cannot r RudderStack #support

Hi, I’m receiving this 400 error ```{ "error": "...

adorable-refrigerator-48072

06/05/2023, 6:17 AM

Hi, I’m receiving this 400 error

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{
  "error": "TypeError: Cannot read properties of undefined (reading 'includes')"
}

while testing the live events from JS to GA4 (Hybrid mode). Can someone help on this?

adorable-refrigerator-48072

06/05/2023, 6:18 AM

Here is the payload:

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{
  "anonymousId": "c35dc76e-dc0f-4ed7-81aa-35cb173a6b94",
  "channel": "web",
  "context": {
    "app": {
      "name": "RudderLabs JavaScript SDK",
      "namespace": "com.rudderlabs.javascript",
      "version": "2.34.0"
    },
    "campaign": {},
    "library": {
      "name": "RudderLabs JavaScript SDK",
      "version": "2.34.0"
    },
    "locale": "en-US",
    "os": {
      "name": "",
      "version": ""
    },
    "page": {
      "initial_referrer": "$direct",
      "initial_referring_domain": "",
      "path": "/",
      "referrer": "$direct",
      "referring_domain": "",
      "search": "",
      "tab_url": "<https://integration.gridly.com/>",
      "title": "Gridly Integration",
      "url": "<https://integration.gridly.com/>"
    },
    "screen": {
      "density": 1.5,
      "height": 1440,
      "innerHeight": 1368,
      "innerWidth": 2560,
      "width": 2560
    },
    "sessionId": 1685945420420,
    "sessionStart": true,
    "traits": {
      "email": "<mailto:pvn@localizedirect.com|pvn@localizedirect.com>"
    },
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36"
  },
  "integrations": {
    "All": true
  },
  "messageId": "e4d730d3-f5f5-41e9-b11a-9f221f43133e",
  "name": "Gridly Integration",
  "originalTimestamp": "2023-06-05T06:10:21.267Z",
  "properties": {
    "initial_referrer": "$direct",
    "initial_referring_domain": "",
    "name": "Gridly Integration",
    "path": "/",
    "referrer": "$direct",
    "referring_domain": "",
    "search": "",
    "tab_url": "<https://integration.gridly.com/>",
    "title": "Gridly Integration",
    "url": "<https://integration.gridly.com/>"
  },
  "receivedAt": "2023-06-05T06:10:22.678Z",
  "request_ip": "118.69.225.75",
  "rudderId": "e6ccac48-5ceb-40f1-b8a5-e2c3d91f7011",
  "sentAt": "2023-06-05T06:10:21.278Z",
  "timestamp": "2023-06-05T06:10:22.667Z",
  "type": "page",
  "userId": "9554937896894464"
}

adorable-refrigerator-48072

06/05/2023, 6:18 AM

image.png

bulky-breakfast-19942

06/05/2023, 6:23 AM

In case of hybrid mode,

page and identify

calls will be sent through device mode and

track and group

calls will be sent through cloud mode. your page calls will be going through device mode

👍 1

adorable-refrigerator-48072

06/05/2023, 6:52 AM

So I see in the docs that through device mode, I can view the events through DebugView, but I tried and did not see any events in my Debug View

bulky-breakfast-19942

06/05/2023, 6:59 AM

it should be visible, can you refresh it or see if there are more then one devices detected

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