Hey, gang! I’m trying to track Page Views on HubSpot via the JS library through Rudderstack, but for the life of me I cannot find any documentation on how to do that. I’ve tried using the .track call (as I see you only support identify and track for HubSpot), but I kept getting Bad Request errors. Can you please help me?

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Can you share the email associated with your workspace and the payload that you are sending via track call

@swift-address-33159, are you using cloud mode or device mode ?

Email:

<mailto:dan@thecashkings.com.au|dan@thecashkings.com.au>

Example Payload:

{
  "type": "track",
  "event": "Page view",
  "sentAt": "2023-05-22T12:47:31.058Z",
  "userId": "<mailto:dan@thecashkings.com.au|dan@thecashkings.com.au>",
  "channel": "web",
  "context": {
    "os": {
      "name": "",
      "version": ""
    },
    "app": {
      "name": "RudderLabs JavaScript SDK",
      "version": "2.33.1",
      "namespace": "com.rudderlabs.javascript"
    },
    "page": {
      "url": "<https://imperialwealth.com/app>",
      "path": "/app",
      "title": "Imperial Wealth | Wealth, made simple! | Imperial Wealth",
      "search": "",
      "tab_url": "<http://localhost:3000/app>",
      "referrer": "<http://localhost:3000/app/forex>",
      "initial_referrer": "<http://localhost:3000/app/forex>",
      "referring_domain": "localhost:3000",
      "initial_referring_domain": "localhost:3000"
    },
    "locale": "en-US",
    "screen": {
      "width": 3008,
      "height": 1253,
      "density": 1.340000033378601,
      "innerWidth": 1112,
      "innerHeight": 1395
    },
    "traits": {
      "email": "<mailto:dan@thecashkings.com.au|dan@thecashkings.com.au>"
    },
    "library": {
      "name": "RudderLabs JavaScript SDK",
      "version": "2.33.1"
    },
    "campaign": {},
    "sessionId": 1684758561506,
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36"
  },
  "rudderId": "8d0cf192-759c-4532-87c7-380e08b63c50",
  "messageId": "6aae84c1-6f3f-4a97-9b93-55ed96a8fcc4",
  "timestamp": "2023-05-22T12:47:31.416Z",
  "properties": {},
  "receivedAt": "2023-05-22T12:47:31.418Z",
  "request_ip": "103.15.150.187",
  "anonymousId": "271761c3-108e-449a-8c88-41949f093156",
  "integrations": {
    "All": true
  },
  "originalTimestamp": "2023-05-22T12:47:31.056Z"
}

Payload Error:

{
  "response": "'page view' event name not found",
  "firstAttemptedAt": "2023-05-22T12:47:36.574Z",
  "content-type": ""
}

Please note that I’ve tried Page View, Page view and just a plain

.track()

call. We are currently using API v3 in Cloud Mode through the Private App method.

.page()

call is not supported for HubSpot. Only

identify

and

track

calls are supported.

{“response”:“‘page view’ event name not found”,“firstAttemptedAt”“2023 05 22T124736.574Z”,“content type”“”}

Are you getting this error when sending the event via

track

call?

Hi, @quiet-wolf-72320. We were getting these errors when using the

track

and the

.page()

calls. I have not setup the mapping. Is there documentation for this?

Hey @swift-address-33159, You can refer the docs here https://www.rudderstack.com/docs/destinations/streaming-destinations/hubspot/setting-up-hubspot-in-rudderstack/#new-api, https://developers.hubspot.com/docs/api/analytics/events#create-an-event