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  • l

    late-alligator-93755

    05/26/2021, 7:42 AM
    A beginner’s question, probably already asked but i couldn’t find anything using search. What’s the recommended way of setting up google analytics, as a source or destination? i.e. send events first to rudderstack and GA is one of the destinations, or send directly to GA and configure it as a source in rudderstack?
  • p

    polite-shampoo-89510

    05/26/2021, 7:47 AM
    Google Analytics should be configured as a destination. Send events to Rudder and then route them to GA. This way additional destinations can be added and same event can be routed to multiple destinations without requiring any source-side change
    ✅ 1
    l
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  • p

    polite-dinner-13923

    05/26/2021, 8:26 AM
    Good morning beautiful people - I’ve been using RudderStack for a while, but now ran into an issue with transformations: when I try to save a new one, I get this error:
    {"error":"Error: Failed to publish transformation with id 1t48fElnMn4bPWBooS3SP3vB4S3with error in test : [{\"transformerVersionID\":\"1t48zDuKA3qrGsEFWqb58PwGNhq\",\"result\":{\"success\":false,\"error\":\"Unexpected token export [<isolated-vm>:50:1]\"}}]"}
    I’m using the open source data pane (have to have it on-prem unfortunately) and just upgraded it to the latest version. My function starts as
    export function transformEvent(event)
    . If I use the older version
    function transform(events)
    it gets saved without a problem. (Also, the control pane used to have the Library option for transformations, but now that’s gone.) Do I need another version of the data pane?
    n
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  • w

    worried-plumber-47973

    05/26/2021, 1:06 PM
    Hi everyone, I am trying to setup redshift as the data warehouse for my RudderStack events but I have run into a error which I can't seem to resolve or find why I am getting this error. 1. The events can easily be sent to S3 (no problems faced here). Even Redshift staging files are being written to S3 with no problem. 2. When the data copying to redshift part is being executed that is when we are facing this error.
    Copy code
    {
      "error": "{\"fetching_remote_schema_failed\": {\"errors\": [\"redshift set query_group error : dial tcp 192.168.9.233:5432: connect: connection timed out\"], \"attempt\": 1}}",
      "failed_table_uploads": [],
      "lastSyncedAt": "2021-05-26T12:15:36.082527Z",
      "successful_table_uploads": [],
      "uploadID": 113
    }
    We face this  
    fetching_remote_schema_failed
     on the exported_data job state. All our infra is inside our org vpc and we have given full S3 and redshift access to the aws user being used by the dataplane. Any ideas as to what we might be doing wrong?
    n
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  • s

    some-mechanic-55610

    05/26/2021, 7:43 PM
    @tall-lawyer-58398, let's continue the problem here, here is a video
    l
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  • h

    hallowed-action-68720

    05/26/2021, 9:22 PM
    Hi everyone, Does the Rudderstack JS v2 SDK, when loaded using the
    ?transport=beacon
    setting, also allow fallback to
    XMLHttpRequest
    if the browser does not support
    navigator.beacon
    ?
  • l

    late-alligator-93755

    05/26/2021, 10:10 PM
    i’m trying to setup bigquery as a destination, there’s one event from the node.js source, but no syncs after 2 hours (sync frequency 30min). how is this supposed to work? does it wait until a number of events first show up? update: destination test runs successfully. the bucket is empty, and there’re no tables created. How can I troubleshoot this?
    q
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  • h

    hallowed-action-68720

    05/26/2021, 10:39 PM
    Is there an IP address range that will be used by Rudderstack managed data planes for syncing data to customer warehouse? This can be helpful in ensuring that only that IP range is whitelisted in the customer’s AWS RDS Subnet configuration
    q
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    • 2
  • h

    hallowed-action-68720

    05/27/2021, 1:09 AM
    I have setup an RDS hosted PostgreSQL instance as my data warehouse destination in Rudderstack dashboard (using Rudderstack Managed Data Plane). Have setup the sync schedule to every 30 minutes. I have added an S3 destination for the object storage. However, even after several hours, no sync has been attempted. What might be preventing this?
    n
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  • w

    worried-plumber-47973

    05/27/2021, 10:49 AM
    Hi we have setup redshift as a destination for our rudderstack which we have deployed on our own aws infra. This also writes on s3 in the folder
    rudder-warehouse-staging-logs/
    . But this is written on very frequently on S3 multiple times a minute, incurring a lot of cost. Is there a setting or way to mitigate this and write to S3(when using redshift as destination) on a lower frequency?
    n
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  • c

    cool-table-80962

    05/27/2021, 10:52 AM
    Hi there! We have an issue which appears time after time with data sync from GA cloud extract into MSSQL via Azure Blob:
    Copy code
    could not poll gateway: POST <http://hosted-rudderstack:80/v1/pending-events> giving up after 11 attempt(s)
    Could you please help with this? Or advise how this can be traced. Data Plane URL: https://insightcddvl.dataplane.rudderstack.com Thank you!
    n
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  • f

    flat-plastic-52162

    05/27/2021, 4:03 PM
    Hi, I am trying to implement rudderstack to move data from mobile app to bigquery. it works pretty well, but I don’t want to save ip addresses in the tables there, but I want Geo information like city and country. What’s the best way to do this?
    t
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  • l

    lemon-easter-11876

    05/27/2021, 4:20 PM
    Hi guys We have a problem when generating productive Apk's for Android in some devices specifically in Huawei P30 Pro and Samsung A51. When we use the integration for Firebase, Clevertap and AppsFlyer in the configuration, the following problem occurs (Video1). As you can see in the video, the touch of the buttons and links stops responding in the application once it is reopened. When we disable this setting everything works correctly as you can see in the video (Video2). As a note, we tried disabling the integrations one by one and the result was the same. On the other hand, the Android LogCat does not throw us errors, the Apk's are sent in productive mode with the "logLevel" in debug mode so that they can observe the logs. Our main concern is that there may be more devices that are behaving in this way We are using React Native SDK This is our code for the first video:
    Copy code
    const setUpRudderClient = async () => {
            await rudderClient.setup(config.RUDDERSTACK_WRITE_KEY, {
                dataPlaneUrl: config.RUDDERSTACK_DATA_PLANE_URL,
                trackAppLifecycleEvents: true,
                recordScreenViews: false,
                logLevel: RUDDER_LOG_LEVEL.DEBUG,
                withFactories:  [firebase, clevertap, appsflyer],
            })
        }
    
        useEffect(() => {
            setUpRudderClient()
        }, [])
    This is our code for the second video:
    Copy code
    const setUpRudderClient = async () => {
            await rudderClient.setup(config.RUDDERSTACK_WRITE_KEY, {
                dataPlaneUrl: config.RUDDERSTACK_DATA_PLANE_URL,
                trackAppLifecycleEvents: true,
                recordScreenViews: false,
                logLevel: RUDDER_LOG_LEVEL.DEBUG,
                withFactories:  [],
            })
        }
    
        useEffect(() => {
            setUpRudderClient()
        }, [])
    AppV1.apkVideo2.mp4Video1.mp4AppV2.apk
    t
    g
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  • r

    rhythmic-pizza-93292

    05/28/2021, 1:41 PM
    Hi! I'm trying to use the node SDK for sending events in a small script and I'm having a problem. During my tests I may miss some events because the script ends before the queue is empty. It seems like the node SDK doesn't support
    await
    for the events (since it just queues the events). Is there any way I can guarantee the queue is empty before exiting the script? (Besides some hacky
    while
    loop looking at the queue property)
    n
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  • b

    broad-laptop-85515

    05/28/2021, 2:24 PM
    Is the Autopilot destination is outdated? What's the Trigger ID?
    t
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  • a

    average-scientist-63560

    05/28/2021, 3:35 PM
    HI. I am testing rudderstack hosted plan. As the hosted plan (config generator) lacks the data transformation capabilities, I was wondering if there was a way to customize rudder-transformer to make it work.. https://github.com/rudderlabs/rudder-transformer
    t
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    • 1
  • a

    average-scientist-63560

    05/28/2021, 6:03 PM
    What are the security and privacy risk for choosing Rudderstack data plan (licensed version of Ruddersack) ...let's say we have some sensitive data and PII data that we don't wanna expose to other server. Please put some light on these risks
    b
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  • r

    rich-apartment-66447

    05/30/2021, 7:53 PM
    👋 Hello, team!
  • r

    rich-apartment-66447

    05/30/2021, 7:59 PM
    Hello, how can I enable the device mode with
    rudder-sdk-js
    ?
    t
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  • r

    rich-apartment-66447

    05/30/2021, 8:02 PM
    well is it feasable at the first place ?
  • r

    rich-apartment-66447

    05/30/2021, 8:09 PM
    “This is a device-mode only destination. Please add Factory in your implementation.” … what kind of factory should I add to my js code
    t
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  • f

    fierce-xylophone-10965

    05/31/2021, 3:44 AM
    Hey all, thanks for the great work. I'm testing a google cloud storage bucket as destination and using a webhook event as a source (using the provided postman collection for testing). I see that gzipped json are written to the bucket, but each contains more than one event. What determines how many events are combined into a single bucket json and after how long? Is this configurable? Thanks!
    n
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  • b

    billowy-fireman-25053

    05/31/2021, 4:17 AM
    Hi!, We have setup redshift as a destination for our rudderstack which we have deployed on our own aws infra and we are using Javascript SDK. We are receiving data with unusual values of
    original_timestamp
    and
    sent_at
    , with values ranging from early May ( before we started our Rudderstack server) to late June (yeah, from the future). This is happening with around 10% of the data. Any reason why this is happening and ways we can prevent this?
    n
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  • f

    fierce-xylophone-10965

    05/31/2021, 5:28 AM
    Any plans for a MongoDB destination? https://rudderstack.slack.com/archives/C01E1EVHTM3/p1606901332107300
    n
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    • 1
  • f

    fierce-xylophone-10965

    05/31/2021, 5:29 AM
    Just tried to set up a Google Pub/Sub destination, but getting a 500 with this error when I live stream the events.
    { "response": "[CDM GOOGLEPUBSUB] Unexpected state: Lock missing for 1tHtWxahXH0RmYWamKugLGmL4TB. Config might not have been updated. Please wait for a min before sending events.", "firstAttemptedAt": "2021-05-31T05:23:56.413Z" }
    n
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  • g

    glamorous-lifeguard-30750

    05/31/2021, 7:39 AM
    hello
  • g

    glamorous-lifeguard-30750

    05/31/2021, 7:40 AM
    I try configure a zendesk source
  • g

    glamorous-lifeguard-30750

    05/31/2021, 7:40 AM
    But my configuration return timeout
    n
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  • a

    adamant-wire-23273

    05/31/2021, 12:06 PM
    Hi, I see that Rudderstack supports device mode for Amplitude in both Android and iOS. Is there existing support to make this work for React Native apps?
    n
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  • p

    prehistoric-thailand-80299

    05/31/2021, 2:59 PM
    hey guys, we are getting some log messages about ruddersdk when trying to build our react native app:
    Copy code
    Note: Recompile with -Xlint:unchecked for details.
    Note: /Users/gustavosilva/Documents/development.nosync/fluke/app/node_modules/@rudderstack/rudder-sdk-react-native/android/src/main/java/com/rudderstack/react/android/RNRudderSdkModule.java uses or overrides a deprecated API.
    Note: Recompile with -Xlint:deprecation for details.
    Note: /Users/gustavosilva/Documents/development.nosync/fluke/app/node_modules/@rudderstack/rudder-sdk-react-native/android/src/main/java/com/rudderstack/react/android/Utility.java uses unchecked or unsafe operations.
    has anybody experienced issues? i will send the full trace on the thread as well
    n
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