Hello , I run an AI agency and running 1k+ calls a week, In my recent cmapigns i noticed that even when the agent was technically working, but booking/conversion performance was way below expectations, ( around 0.5%, our support guys do over 3% ). Have anyone noticed this, and how is it diagonised, whether you review calls manually, look at objections/lead quality/timing/handoffs, use custom analytics, or have prepared native auditing system for this? If you’ve dealt with this, how do you solve it?