https://retellai.com/?utm_source=discord&utm_medium=seo logo
which is the best custom voice provider on retell ...
# ❓・ai-evy-support
m
@AI Evy which is the best custom voice provider on retell which gives the best pronunciaation and spell of the numbers and emails/ links in input and output, also help me with best STT and TTS combination for a retell agent
a
Thanks for tagging me @mannankhan. I'll look through relevant sources and get back to you shortly.
### Answer Based on the TTS provider comparison, MiniMax is your best option for spelling accuracy when dealing with numbers, emails, and links. [(1) ]() Here's the breakdown: For spelling accuracy (numbers, emails, links) : - MiniMax has the strongest spelling + most consistent tone - Cartesia offers natural sounding with stronger spelling than ElevenLabs - ElevenLabs is less reliable for exact spelling TTS Provider recommendations: - Need spelling accuracy → MiniMax (or Cartesia) - Need most natural sound → ElevenLabs (or Cartesia) - Need most consistent tone → MiniMax For STT configuration: You can configure the agent's speech-to-text mode using
stt_mode
with options like
"fast"
for speed or accuracy-focused modes. [(2) ]() [(3) ]() [(4) ]() You can also use
boosted_keywords
to bias the transcriber model for specific terms like names, brands, or technical vocabulary. Recommended combination for your use case: - TTS: MiniMax (best for spelling numbers/emails/links) - STT: Configure with
boosted_keywords
for any specific terms you need accurately transcribed - Consider adding
pronunciation_dictionary
entries for consistent pronunciation of specific words
​ To learn more, see the sources I considered: [[1] TTS provider comparison](https://docs.retellai.com/build/tts-provider-comparison) [[2] Get Voice Agent](https://docs.retellai.com/api-references/get-agent) [[3] Get Agent Versions](https://docs.retellai.com/api-references/get-agent-versions) [[4] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
m
also @AI Evy which is the best cutom Transcription Mode ?
a
Thanks for the follow-up, @mannankhan. I'll get back to you soon.
### Answer \The documentation shows three STT (Speech-to-Text) modes available for Retell AI agents [(1) ]() [(2) ]() [(3) ]() [(4) ]() : -
fast
- Optimized for low latency -
accurate
- Optimized for transcription accuracy -
custom
- Allows you to configure custom STT settings For custom transcription mode: When you set
stt_mode
to
"custom"
, you must provide a
custom_stt_config
object . Based on the documentation, the custom configuration includes: -
endpointing_ms
- Controls the endpointing timing in milliseconds [(2) ]() [(3) ]() Best mode depends on your use case: - Need fastest response times? → Use
"fast"
mode [(1) ]() [(4) ]() - Need highest transcription accuracy? → Use
"accurate"
mode - Need fine-tuned control? → Use
"custom"
mode with
custom_stt_config
Additional transcription optimization options: -
vocab_specialization
- Set to
"general"
or
"medical"
for English agents [(1) ]() [(2) ]() [(3) ]() [(4) ]() -
boosted_keywords
- Bias the transcriber for specific terms like names, brands, or technical vocabulary For your use case with numbers, emails, and links, I'd recommend starting with
"accurate"
mode
combined with
boosted_keywords
to ensure the STT accurately captures those specific terms.
​ To learn more, see the sources I considered: [[1] Create Draft Agent Version](https://docs.retellai.com/api-references/create-agent-version) [[2] Get Voice Agent](https://docs.retellai.com/api-references/get-agent) [[3] Get Agent Versions](https://docs.retellai.com/api-references/get-agent-versions) [[4] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
m
but i am talking about provider for Transcription Mode
@AI Evy but i am talking about provider for Transcription Mode
a
Thanks for the follow-up, @mannankhan. I'll get back to you soon.
### Answer I don't have information about different STT (Speech-to-Text) provider options for Retell AI agents in the available sources. The documentation I have access to shows the
stt_mode
configuration options (
fast
,
accurate
,
custom
) and the
custom_stt_config
settings, but doesn't specify which STT provider is being used or offer provider selection options. [(1) ]() [(2) ]() [(3) ]() For the most accurate information about STT provider options and recommendations, I'd suggest: - Visit [Documentation]() - Visit [Hire certified Retell partner]() Would you like a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Create Draft Agent Version](https://docs.retellai.com/api-references/create-agent-version) [[2] Get Agent Versions](https://docs.retellai.com/api-references/get-agent-versions) [[3] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
m
@AI Evy its azure, soniox, assembly ai, deepgram and currently we use deepgarm
a
Thanks for the follow-up, @mannankhan. I'll get back to you soon.
### Answer I don't have specific information comparing Azure, Soniox, AssemblyAI, and Deepgram as STT providers for Retell AI in the available sources. The documentation I have access to covers the
stt_mode
configuration options and related settings, but doesn't include provider-specific comparisons or recommendations for those particular STT services. [(1) ]() [(2) ]() [(3) ]() For accurate guidance on which STT provider performs best for your use case (numbers, emails, links) , I'd suggest: - Visit [Documentation]() - Visit [Hire certified Retell partner]() Would you like a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Create Draft Agent Version](https://docs.retellai.com/api-references/create-agent-version) [[2] Get Voice Agent](https://docs.retellai.com/api-references/get-agent) [[3] Get Agent Versions](https://docs.retellai.com/api-references/get-agent-versions) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.