### Answer Based on the available sources, this appears to be a dashboard UI issue that has been reported before. [(1) ]() To delete agents programmatically using the API instead of the dashboard, you can use: For Voice Agents:

javascript
import Retell from 'retell-sdk';
const client = new Retell({
 apiKey: process.env['RETELL_API_KEY'],
}) ;
await client.agent.delete('oBeDLoLOeuAbiuaMFXRtDOLriTJ5tSxD') ;

[(2) ]() For Chat Agents:

javascript
import Retell from 'retell-sdk';
const client = new Retell({
 apiKey: process.env['RETELL_API_KEY'],
}) ;
await client.chatAgent.delete('oBeDLoLOeuAbiuaMFXRtDOLriTJ5tSxD') ;

[(3) ]() Replace the agent_id with your actual agent IDs. [(2) ]() [(3) ]() If the agents are truly deleted from the database but still showing in the UI, this is a known dashboard display issue. [(1) ]() In a previous similar case, the Retell team confirmed the agents were deleted from the database even though they appeared in the dashboard. For persistent dashboard UI issues, you'll need to contact the Retell team directly through their support channels, as this appears to be a backend/frontend sync issue that requires their intervention.

​ To learn more, see the sources I considered: [[1] Missing Agents in the Dashboard](https://discord.com/channels/1186424376300679209/1458356963015393440) [[2] Delete Agent](https://docs.retellai.com/api-references/delete-agent) [[3] Delete Chat Agent](https://docs.retellai.com/api-references/delete-chat-agent) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

How do I contact the retell team directly? @AI Evy

### Answer I don't have specific information about direct contact methods for the Retell team in the available sources. However, for support with dashboard issues like the one you're experiencing, you can: - Visit [Documentation]() - Visit [Hire certified Retell partner]() Since you're already in this Discord server, you can also reach out to the Retell team members and community leads who are active here for assistance with technical issues.

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Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.