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Hi Our dashboard's Agents list shows ~25
# ❓・ai-evy-support
h
Hi Our dashboard's Agents list shows ~25 leftover test entries (names like "TEST-…-DELETE-ME", "VERIFY-…", "TEST-sendlink-…") that were already deleted but The dashboard still renders the rows, and clicking Delete shows "Failed to delete agent. How do we fix this @User Someone help Thanks
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Got it with Retell this is usually one of two things: either the agents were deleted via the API but your dashboard is caching the old list (not re-fetching), or they still show because they're tied to a phone number/campaign that wasn't unlinked first, which is also why clicking Delete fails now (Retell won't let you delete an agent still attached to something). Quick check: are these test agents still assigned to any phone numbers in Retell, or already unassigned?