Maurizio Isendoorn
05/21/2026, 5:50 PMAI Evy
05/21/2026, 5:50 PMAI Evy
05/21/2026, 5:50 PMknowledge_base field that measures "Knowledge base retrieval latency from triggering retrieval to receiving all relevant context."
The knowledge_base latency component tracks statistical metrics including p50, p90, p95, p99, min, max, num, and values for all individual latency data points in milliseconds. This field is only populated when the agent uses the knowledge base feature.
However, the available documentation doesn't specify the exact amount of latency increase per additional chunk. To understand the impact on your specific use case, you can check the actual latency by retrieving call details using the Get Call API, which will show you the knowledge_base latency statistics.
You can retrieve this information with:
javascript
import Retell from 'retell-sdk';
const client = new Retell({
apiKey: process.env['RETELL_API_KEY'],
}) ;
const callResponses = await client.call.list() ;
console.log(callResponses) ;
[(2) ]()
The response will include the latency object with the knowledge_base component showing the retrieval time. [(2) ]() [(1) ]()AI Evy
05/21/2026, 5:50 PMAI Evy
05/21/2026, 5:50 PM