### Answer Yes, you can reject inbound calls using the inbound webhook [(1) ]() . To selectively reject inbound calls : 1. Unset the

Inbound Call Agent

in the phone number setting 2. Enable the

Inbound Webhook

3. Find

from_number

in the webhook request body to check if it matches the number you want to reject **To reject a call**: Respond with a 200 status code without the

call_inbound.override_agent_id

in your JSON response **To accept a call**: Respond with a 200 status code containing the

call_inbound.override_agent_id

as a JSON object This approach lets you filter and reject unwanted inbound calls based on the caller's number or other criteria in the webhook payload .

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Inbound webhook](https://docs.retellai.com/features/inbound-call-webhook) ​

### Answer Yes, you can use the inbound webhook to decline inbound calls and SMS based on the incoming number [(1) ]() . To selectively reject inbound calls or SMS : 1. Unset the

Inbound Call Agent

in the phone number setting 2. Enable the

Inbound Webhook

3. Check the

from_number

in the webhook request body to identify if it matches a number you want to reject **To reject the call/SMS**: Respond with a 200 status code without the

call_inbound.override_agent_id

(for calls) or

chat_inbound.override_agent_id

(for SMS) in your JSON response **To accept the call/SMS**: Respond with a 200 status code containing the

call_inbound.override_agent_id

as a JSON object **Important note about webhook failures**: If the webhook is not successful after up to 3 retry attempts, the system will check whether the number has an inbound agent id set . If it does, it will connect the call to that agent . If not, it will disconnect the call .

​ To learn more, see the sources I considered: [[1] Inbound webhook](https://docs.retellai.com/features/inbound-call-webhook) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.