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please tell me about finetune examples - Do they w...
# ❓・ai-evy-support
n
@AI Evy please tell me about finetune examples - Do they work for for both single prompt and conversational agent?
a
Thanks for tagging me @neerajjoshi_. I'll look through relevant sources and get back to you shortly.
### Answer Finetune examples are specifically designed for Conversation Flow agents, not single/multi prompt agents. [(1) ]() In Conversation Flow, finetune examples help improve agent response or transition behavior when it's not meeting your expectations. They're supported in these nodes: - **Conversation Node**: supports finetune examples for response and transition - **Subagent Node**: supports finetune examples for response and transition - **Function Node**: supports finetune examples for transition When configuring finetune examples, you provide a transcript as context with roles like
user
,
agent
, or
function
. For the
function
role, you can fill out both the invocation and result. **For conversation finetuning**: You only need to supply the relevant transcript portion as context, with at least one
agent
response required. **For transition finetuning**: You need both a transcript as context and the transition result. For single/multi prompt agents, the documentation doesn't mention finetune examples as a feature. Instead, these agents rely on prompt engineering techniques like sectional prompts and explicit tool calling instructions. [(2) ]()
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
​ To learn more, see the sources I considered: [[1] Finetune Examples](https://docs.retellai.com/build/conversation-flow/finetune-examples) [[2] Prompt Engineering Guide](https://docs.retellai.com/build/prompt-engineering-guide) ​
n
@AI Evy Hey how would you create nodes for a tool that sends sms message to the caller when caller list some specific things like Pricing, documentation Than the agent should respond like For details about pricing I can send you link to our pricing what you like that? And if user wants to receive the sms we will do the tool call with sceniorio: pricing and link: pricing_link
a
Thanks for the follow-up, @neerajjoshi_. I'll get back to you soon.
### Answer To create nodes for sending SMS messages when callers request specific information like pricing or documentation, you can use a Subagent Node with the Send SMS tool attached. [(1) ]() Here's how to structure it: Node Setup: 1. Create a Subagent Node that handles the conversation about pricing/documentation 2. In the node instruction, write a prompt like:
Copy code
When the user asks about pricing or documentation, offer to send them a link via SMS. 
Ask for confirmation before sending. If they agree, use the SMS tool to send the 
appropriate link based on their request.
3. Add the Send SMS tool to this subagent node How It Works: Subagent nodes allow the LLM to decide when to call tools based on conversation context. The agent will: - Detect when the user asks about pricing/documentation - Offer to send the link via SMS - Wait for user confirmation - Call the SMS tool only when the user agrees Key Points: - The Send SMS tool is available as one of the tool types you can attach to subagent nodes - Multiple tools can be added to a single subagent node - The agent can continue talking while a tool executes - Tool results are available to the LLM for generating follow-up responses This approach gives you context-dependent SMS sending where the agent naturally asks for permission before sending, rather than automatically firing the SMS on every mention of pricing or documentation.
​ To learn more, see the sources I considered: [[1] Subagent Node](https://docs.retellai.com/build/conversation-flow/subagent-node) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
n
Got it but how would we even reach this node? Like in a normal flow we will have a node that has business info how would we go from thier to this or maybe it is not even here maybe user asks for the link just before booking an appointment?