### Answer
I don't have information about selfie verification or account verification processes in the available Retell AI documentation. The sources I have access to cover PII redaction features, platform updates, and comparison information, but don't address user account verification procedures.
For help with your verification issue, I recommend:
Check out these potentially useful sources:
- [Documentation](
)
- [Hire certified Retell partner](
)
If your support email thread has stalled, you might also try reaching out through alternative channels or following up on your existing ticket to ensure it gets attention.
Would you like a general answer based on my knowledge instead?