### Answer Based on the available documentation, I don't have specific information about manually ending phone calls outside of the agent's built-in end call logic. The documentation covers how to configure automatic call ending through the End Node in Conversation Flow [(1) ]() and the end call tool in Single/Multi Prompt agents [(2) ]() , but doesn't explicitly mention manual intervention methods for ending calls in progress. For a definitive answer on manually terminating calls that are going poorly, I recommend checking out these potentially useful sources: - [End Node]() - [End call]() - [Create Voice Agent]() Would you like me to provide a general answer based on my knowledge instead?

​ To learn more, see the sources I considered: [[1] End Node](https://docs.retellai.com/build/conversation-flow/end-node) [[2] End call](https://docs.retellai.com/build/single-multi-prompt/end-call) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

@AI Evy Is there no way to manually intervene in a call while it's live?

### Answer Based on the available documentation, I don't have specific information about manually intervening in or ending live calls outside of the agent's programmed logic. The documentation covers automated call handling through the Call Transfer Node [(1) ]() for transferring calls to human agents, and discusses warm transfer capabilities [(2) ]() [(3) ]() where the AI can hand off calls to human agents with context. However, none of these sources explicitly describe a manual intervention feature for ending or taking over calls while they're in progress. For a definitive answer on manual call intervention capabilities, I recommend: - Checking the [Call Transfer Node documentation]() - Reviewing the main Retell AI documentation for call management features - Contacting Retell AI support directly about manual intervention options Would you like me to provide a general answer based on my knowledge instead?

​ To learn more, see the sources I considered: [[1] Call Transfer Node](https://docs.retellai.com/build/conversation-flow/call-transfer-node) [[2] How AI Voice Agents Are Perfecting the Warm Transfer: Bridging the Gap Between AI and Human Agents | Retell AI](https://www.retellai.com/blog/how-ai-voice-agents-are-perfecting-the-warm-transfer) [[3] Warm Transfer vs Cold Transfer - The AI Advantage in Call Centers | Retell AI](https://www.retellai.com/blog/effortless-handoffs-with-retell-ais-warm-transfer-feature) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.