### Answer The appointment location data in the call history is most likely coming from the Post Call Analysis feature, specifically from custom analysis fields that you've configured. [(1) ]() Post Call Analysis automatically analyzes conversations after they end and can extract various types of data including Boolean, Text, Number, and Selector values. The

call_analysis

object in the API response contains both built-in fields and a

custom_analysis_data

object where custom fields are stored. [(2) ]() [(3) ]() [(4) ]() [(5) ]() If you've set up a custom post-call analysis field for "appointment location," that data would populate in the

custom_analysis_data

section of the call object and appear as a column in your call history dashboard. [(1) ]() Note that custom post-call analysis fields are not populated for calls that were not connected or where no conversation took place.

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Post Call Analysis Overview](https://docs.retellai.com/features/post-call-analysis-overview) [[2] Update Call](https://docs.retellai.com/api-references/update-call) [[3] Get Call](https://docs.retellai.com/api-references/get-call) [[4] Create Phone Call](https://docs.retellai.com/api-references/create-phone-call) [[5] Create Web Call](https://docs.retellai.com/api-references/create-web-call) ​

### Answer Based on the issue you're describing, the problem is likely with your Post Call Analysis configuration for the appointment location field. If you're using a Selector type field (which seems likely given you have specific location options) , you need to update the enum values to include all 6 locations. [(1) ]() For Selector fields in Post Call Analysis, you define a fixed list of categorization options. If your custom analysis field was originally configured with only "Fullerton" and "Murrieta" as the allowed values, the LLM will only extract those two options even if customers mention the 4 new locations during calls. To fix this, you need to update your agent's

post_call_analysis_data

configuration to include all 6 location options in the enum. [(2) ]() The field should look something like this in your agent configuration:

json
{
  "type": "selector",
  "name": "appointment_location",
  "description": "The location where the appointment is scheduled",
  "options": [
    "Fullerton",
    "Murrieta",
    "Location3",
    "Location4",
    "Location5",
    "Location6"
  ]
}

After updating the agent configuration with all location options, new calls should properly extract all 6 locations in the Post Call Analysis results. [(1) ]() [(3) ]()

​ To learn more, see the sources I considered: [[1] Post Call Analysis Overview](https://docs.retellai.com/features/post-call-analysis-overview) [[2] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) [[3] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.