### Answer You can access call transcripts through three methods: [(1) ]() 1. Dashboard View transcripts directly in the dashboard's history tab. The transcripts appear in the "Conversation Analysis" column. 2. Webhook Set up webhooks to receive transcripts automatically when calls complete. [(1) ]() [(2) ]() The

call_analyzed

webhook event includes the full transcript in the payload. [(2) ]() [(3) ]() 3. Get Call API Use the [Get Call API]() to retrieve transcripts programmatically. [(1) ]() [(4) ]() The API returns the transcript in the

transcript

field. [(4) ]() The transcript is formatted as a string with speaker labels (Agent/User) and their dialogue. You can also access

transcript_object

for a structured format with timestamps and word-level details.

​ To learn more, see the sources I considered: [[1] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) [[2] Webhook Overview](https://docs.retellai.com/features/webhook-overview) [[3] Discord message from @grannys_twinsister on 2024-11-12](https://discord.com/channels/1186424376300679209/1186462578310910112/1305906358813589526) [[4] Get Call](https://docs.retellai.com/api-references/get-call) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.