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I keep getting the same "wait a few minutes error
# ❓・ai-evy-support
v
a
Thanks for tagging me @Victor Zonzon. I'll look through relevant sources and get back to you shortly.
### Answer The "wait a few minutes" error during account creation is a known issue that other users have experienced. [(1) ]() Here are some troubleshooting steps: Clear your browser cache and cookies, then wait at least 5 minutes before trying again. If that doesn't work, try using a different browser or incognito mode. [(2) ]() If you've attempted multiple times, you may need to wait longer—repeated attempts can trigger additional restrictions. [(1) ]() Some users have also reported success after clearing cache/cookies and waiting, or trying with a VPN if you're in a region with connectivity issues. [(2) ]() If none of these steps resolve the issue, please email support@retellai.com with details about your situation. [(3) ]()
​ To learn more, see the sources I considered: [[1] Unable to send SMS when creating account. Is this a known issue? My number is Verizon US based.](https://discord.com/channels/1186424376300679209/1446662238365810821) [[2] Can't create account.](https://discord.com/channels/1186424376300679209/1391414669826064516) [[3] Account Creation Issue - Not allowed - Access Denied](https://discord.com/channels/1186424376300679209/1375451672234561637) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.